Billing and Operations Analyst

1 month ago

New York NY, United States Align Communications Full time

Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures.
This position will report to the Operations Manager
The hybrid position will be based out of our New York City Office 3 days per week but will be able to work remotely 2 days a week.
This is a full-time position offering full benefits, a salary in the $65K to $80K range, paid training, and performance-based bonuses
Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
Assist in conducting end-of-month billing processes
Ensure sales tax is accurate within the billing systems
Manage sales / use tax resale certificates
Coordinate special projects with a focus on processes and related business operations systems integration and automation
Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
Attend internal and external meetings as required and provide data required for executives to make well informed decisions
1-4 years of relevant experience in finance or operations
~ Any ConnectWise/PSA, Billing, Accounts Receivable experience is a plus
~ Strong collaboration and rapport building abilities
~ Solid MS Office experience including Power Point and the ability to create attractive and engaging presentations
~ Any prior accounting experience (Billing / Accounts Receivable/ Accounts Payable) is a plus
~ Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.
Our professional services team, which includes Workplace Technology , Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

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