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At Houston Methodist, the Performance Improvement Specialist is responsible for the development of performance improvement/patient safety initiatives. Promotes organization wide understanding of the overall quality and patient safety program and culture. Serves as a resource to all levels of the organization relative to quality improvement activities, conducting or providing education as requested by staff or leadership. Coordinates teams as needed to drive change towards desired outcomes using appropriate performance improvement methodologies.
Collaborates with Education on instructing/informing staff on new or revised quality programs or plans, regulatory and accreditation standards, and/or performance improvement processes as applicable.
~ Collaborates in an interdisciplinary manner on hospital-wide patient safety, performance improvement, and data management/analysis functions to maximize outcomes.
Participates in regulatory and accreditation surveys.
~ Serves as a resource for basic data analysis. Coordinates the agenda and meeting materials for the quality and patient safety committees of the hospital for assigned areas.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
~ Maintains all programs to ensure compliance to accreditation standards and regulatory agency requirements.
~ Abstracts pertinent information and enters into department databases using standardized methods and processes. Routinely performs discrepancy management activities to maintain data integrity. Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information. Reports data to external agencies as needed.
~ Concurrently reviews and analyzes inpatient records to ensure that compliance to quality indicators is met.
~ Provides basic analyses of hospital performance against patient safety, quality and outcomes measures.
~ Utilizes results from performance improvement activities to identify and prioritize areas of focus for improvement. Evaluates and provides input on the effectiveness of performance improvement programs.
~ Supports improvement efforts for potential or actual quality of care/risk issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), or event review as needed. Supports leadership and staff with the development and implementation of process changes. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects.
Proactively identifies quality and safety improvement opportunities through analysis of internal and external data, to include federal incentive programs as applicable.
Designs, develops, and implements project plans related to strategic quality and safety initiatives. Manages reporting of these projects/measures to internal departments/committees and/or outside agencies, as needed. Provides oversight for these projects to ensure desirable outcomes are met.
Bachelor of Science or higher degree in Nursing required
WORK EXPERIENCE
~ One year of experience in a quality management and/or patient safety, risk management, decision support or similar information analysis role
RN-Temp - Registered Nurse - Temporary State Licensure within 60 days
CPHQ - Certified Professional in Healthcare Quality (NAHQ) OR
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
~ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
~ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
~ Knowledge of statistical analysis techniques and software
~ Knowledge of performance improvement methodologies and principles
~ Knowledge of accreditation and regulatory agencies requirements for performance improvement and patient safety
~ Ability to learn and apply use of databases for aggregation of data for analysis
~ Strong leadership qualities (task completion, motivation)
~ TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area Yes
290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.
Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
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