Sales Support Representative

6 days ago

Cincinnati OH, United States myGwork Full time
This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Looking to start your sales career with one of the nation's largest and fastest-growing wholesale distribution organizations? If you want to be a part of a program where the new hires are developed to deliver their best while enjoying the culture of autonomy, recognition, and rewards for achievement, come and join our ‘Sales Support Program'. The opportunity: Ferguson is looking to hire motivated Sales Support Representatives who have the desire to build a long-term career with the organization. Schedule:

M-F 7:00am - 4:30pm with rotating Saturday shift every 10-12 weeks from 7:30am - 11am. Pay Range: Range in Workday is $18.71 - $29.92 Responsibilities include, but are not limited to the following: Assists in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse Presents job quotes and provides accurate pricing and inventory information to customers Uses customer relationship management (CRM) system and phone system effectively Works together with Sales associates to provide outstanding customer service for both existing and prospective customers What you need to succeed? 0-3 years sales and/or customer service experience preferred A desire to learn with a drive to succeed Industrial or Mechanical Sales experience is a plus Passion for collaboration and desire to assist customers across the team Ability to build long-lasting relationships while balancing business and customer needs Drive to act and respond quickly to customer needs and make decisions in a timely manner General digital literacy including Microsoft Office Strong written and verbal communication skills Why Choose Ferguson? By applying for a career with Ferguson, you have the opportunity to join our award-winning business that is recognized for the value placed on our associates at every level of the organization. Below are some of what we have to offer you: Professional and personal growth: Structured and robust 8-week training program through a series of virtual, 1-on-1, and on-the-job training opportunities including hands-on experience in the warehouse and at the counter. Opportunity to learn and grow - We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.7 years, which is double the national average for U.S. corporate associates) Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more - Pay Range: - $18.71 - $29.92 - Estimated Ranges displayed are Monthly for Salaried roles

OR

Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer

F/M/Disability/Vet/Sexual

Orientation/Gender

Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

#LI-DNI

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