Customer Service Estimator
1 month ago
With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best
All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
Provides positive energy when greeting customers in person and on the phone
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the stores KPI’s by maximizing role performance
Basic Computer Skills
Must be willing to complete I-CAR Training
Basic Computer Skills
Must be willing to complete I-CAR Training
Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Medical, Prescription Drug, Dental & Vision Insurance
~401(k) Retirement Plan with company match
~ Employer Paid Short-Term Disability & Life Insurance
~ Paid Vacation & Holidays
~ All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.
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