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Digital Services

2 months ago

North Richland Hills TX, United States TEKsystems Careers Full time

TEKsystems is currently seeking qualified candidates for a fully remote Member Service Representative position in Dallas, TX.*
*To respond to inquiries and requests over the phone from customers in a 24/7 high volume, schedule-driven, and structured contact center environment.
*Monday - Saturday, anywhere from 4:00 PM-1:30 AM*
*Ensure account and member security by identifying red flags and safeguarding member assets and account information
* Open new accounts and educate members or potential members on products and services that best meet their needs
* Guide members on a variety of credit card products to meet their financial needs
* Quote interest rates and submit credit card applications
* Service members’ existing credit cards such as performing balance transfers, cash advances, credit limit increases, discussing late fees, ordering replacements cards, closing accounts, assisting with credit card rewards and redemption, etc.
*Recent call center experience
* Preferred experience working in a remote environment
* Must live within 60-mile radius of the Local Training Hub in Dallas, TX.
* Must have DSL/Cable/Fiber internet service.
* Workspace free of distractions to safeguard private information
*Monday - Saturday, anywhere from 4:00 PM-1:30 AM*
*We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.