Director Medical Staff Services

Found in: Jooble US O C2 - 2 weeks ago


Palo Alto CA, United States Moldaw Full time

Moldaw Residences is a luxury senior living community located on the Taube Koret Campus for Jewish Life in Palo Alto. We are a Continuing Care Retirement Community and Residential Care Facilities for the Elderly offering independent living, assisted living, memory support, and access to skilled nursing and rehabilitation services. 
What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Moldaw Residences is recruiting for a hospitality focused Director of Residential Services to join our team This role provides full-scope, hands-on serving functions within the community. The Director of Residential Services performs all the necessary functions of ensuring a successful move-in of all future residents. 
Here are a few of the daily responsibilities of a Director of Residential Services:
Serves as the primary contact with the future resident regarding move-in dates and details surrounding the orientation process. 
Develops and updates as needed the community move-in guide/welcome packet. 
Coordinates all moving logistics and furniture deliveries for current and future residents.
Provides personalized orientations to help new residents using welcome packet. 
Works closely with Plant Operations, Sales and Concierge to achieve utmost standards of customer service and satisfaction
Remains available and actively engages in support of global community needs.
Staffs the front desk team to meet business needs which may include evenings, weekends and holidays.
Works closely with the Hospitality and Safety Committees to ensure company standards and resident needs are met. 
Previous management experience in a RCFE/CCRC setting 
Two years’ experience in the senior living industry
Excellent verbal and written communication skills, including the ability to effectively communicate with people with hearing, visual and cognitive impairments. 
Will be expected to develop new programs, enhancing, or replacing existing programs to meet the needs of the residents. Health insurance, dental & vision insurance, pet insurance, and life insurance available
~401K Retirement Savings Plan with employer matching contributions
~ Daily Pay

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you


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