Chief Information Officer

The Chief Information Officer (CIO) is the executive responsible for the digital culture and related transformative initiatives at the College of Lake County (CLC). The CIO is an equity-minded, visionary leader committed to advancing the College’s enterprise-wide Information Technology and digital strategy that supports success outcomes for: CLC’s diverse student body through operational excellence, consultative partnerships and innovation; unit employees through hiring, retaining and developing individuals within a high-performing team; the College community through diligent management of capital/financial resources, institutional risk and data security. The CIO is responsible for full-scale alignment of Information Technology plans, projects, policies and operations with the College’s strategic priorities to achieve the mission and vision of the organization. The Chief Information Officer is a strategic thought leader for the organization, reporting directly to the President, and serving on the College Leadership Team.

The Chief Information Officer demonstrates collaborative, values-driven leadership and is responsible for creating a dynamic work environment characterized by collegiality, creativity and communication. The CIO ensures inclusive, equitable, personalized, and culturally relevant, employee experiences across remote and on-campus locations (Grayslake, Lakeshore, and Southlake) and two program sites (Advanced Technology Center and Brae Loch Culinary Education Center) within a flexible work environment. A top priority for the CIO is acting as an executive sponsor and key driver of the once-in-generation transformational project of the changing the College’s Enterprise Resource Planning system (Finance, Human Capital Management and Student) from Oracle PeopleSoft to Workday over a five-year period from 2023 through 2028.

Required Qualification(s)

1. A B achelor’s degree in information systems, computer technology, business administration or a related field from an accredited college or university.

2. A minimum of ten (10) years of successful Information Technology executive or senior leadership experience with a history of ongoing professional growth and development.

3. A minimum of ten (10) years of managerial experience with a proven record of hiring top talent within a hybrid work environment and a commitment to employee retention through intentional engagement, skill advancement and career progression.

4. Demonstrated expertise and experience in change leadership and project management of organization-wide initiatives that reflected innovation, growth mindset, systems-thinking and an ability to positively influence individuals, teams and ultimately the culture of an organization.

5. Possess a working knowledge of the use of information technologies including but not limited to enterprise resource systems (ERP), networking technologies, security, telecommunications, and wireless connectivity.

6. Demonstrated professional experience using evidence-based decision-making, short and long-term planning, budget development and working within an accountability structure.

7. Demonstrated success in developing partnerships with organizational unit/division leaders and outside entities, vendors and networks.

8. An exceptionally skilled communicator with a proven ability to work collaboratively in a shared governance environment; possessing the skills to visualize, articulate and actualize advances in technology, best practices, projects and unit employees’ work to the College’s goals and vision for student, employee and community successes and opportunities.

9. Proven record of providing an exemplary level of customer service to all internal and external stakeholders including customers/students, employees, partners, vendors and community members. Must maintain professionalism in demeanor, interactions and appearance.

10. Demonstrated commitment to customer/student and employee success and the open access mission of community colleges.

11. Demonstrated ability to inspire others and build a culture of engagement through high energy and skill in communicating a vision of organizational excellence, with personal strengths in ethical values and relational leadership.

12. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work

Desired Qualification(s)

1. Higher education leadership experience in administrative, instructional and student-based technology.

2. Experience in successfully transitioning an organization or company to a cloud-based ERP, ideally Workday, within the previous seven (7) years.

3. A master’s degree in organizational development or leadership, business administration, computer technology or related field.

4. Demonstrated success in enhancing equity, diversity and inclusion for students, staff and faculty, including diversity initiatives in hiring of staff and fostering multicultural competence.

5. Experience in mentoring employees and students.

6. Bilingual in Spanish and English.

Posting Date

07/18/2023

Closing Date

08/28/2023

Expected Start Date

11/27/2023

Special Instructions Summary

Pay Rate

Salary, benefits, and other terms and conditions of employment are highly competitive and will be commensurate with the candidate’s background and experience.

Full-Time/Part-Time

Full-Time

Location

Grayslake

Total Hours per week

40.00+

Work Schedule

Monday through Friday with evenings and weekends as needed.

Software Testing Required

None

Interview Process Requirements

Presentation

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Collaborative leadership skills which cultivate internal and external partnerships that achieve excellence in student and employee success outcomes, community engagement, and a highly engaged team-based culture are paramount in this role. The Chief Information Officer will:

1. Implement the strategic plan, develop a collaborative student-focused culture, assure fiscal sustainability of the organization, uphold policy and procedures, proactively lead talent performance and talent development, and build community relations as a collaborative partner on the College Leadership Team and within a shared governance structure.

2. Provide values-driven emotionally-intelligent leadership to the Information Technology unit to build a high-performing team that provides excellence in customer service, operations and consultation through innovative, creative and collaborative practices to all units and campuses within the College, as well as the external community.

3. Champion the values of excellence, purpose, integrity, compassion, unity and inclusion as an executive leader of the College. Support student and employee success by demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, socio-economic or educational backgrounds.

4. Implement best-practices in recruitment, evaluation, succession planning, recognition, and retention of highly qualified leaders and staff. Retain and nurture top talent in the College by ensuring meaningful professional development and learning with a particular focus on consultative, student-focused approach to partnership, skill acquisition and operational excellence.

5. Model and expect a data-informed approach and systems-based thinking to decision-making from leaders in areas such as project and product management, IT architecture, cyber-security, data integration, learning/training, operational processes and procedures and budget analyses and allocation that is grounded in the College’s culture of inquiry and evidence and reflects equity-based practices

6. Plan, coordinate, direct and evaluate the overall function of the Information Technology unit in accordance with Board of Trustees’ policies, the College’s values and strategic priorities, shared governance processes and as required by law.

7. Direct the development and implementation of short and long-range digital strategy to support the mission, strategic and equity plans and growth of the College including incorporating ever-evolving student, employee and workforce needs within Lake County in collaboration with internal and external stakeholders

8. Lead an open, transparent, collaborative, and inclusive, budget development, allocation and monitoring process in partnership with the College Leadership Team that is aligned with the College’s strategic priorities.

9. Oversee all five areas within IT unit including application development, cybersecurity, technology support, core systems and infrastructure and educational technology. A few examples of key areas driven by CIO are to:

• Direct and coordinate the Workday deployment and PeopleSoft retirement (project name: LancerNext ) in collaboration with the College Leadership Team and project and division leaders and implementation partner team from Alchemy and other contracted consultants. Draft and deliver on-going and regular communication with the College’s Board of Trustees in collaboration with the President.
• Manage cybersecurity and IT compliance for the College. Lead director-level IT staff in developing, implementing, maintaining and enforcing policies, procedures, processes and internal controls that protect all College data, systems and equipment to mitigate risk and comply with related laws and regulations. Ensure appropriate insurance policies and coverage levels are maintained in partnership with the College’s brokerage firm.
• Advise the President on Information Technology strategic and operational matters and make recommendations for developing and updating institutional policies. Collaborate in institutional governance and equity-based reviews for new policies and updates. Implement Board policies upon approval.
• Act as a thought leader around changes in society and technology, such as artificial intelligence and cloud computing, and their impact on higher education, unit structure, IT operations and talent development.

10. Negotiate and manage Information Technology vendor contracts in collaboration with Finance and Procurement leaders and in alignment with state requirements for public colleges. Develop and implement annual IT unit operational and institutional capital budgets related to systems, software and equipment.

11. Participate in shared governance commissions, councils and committees to ensure transparency and CLC community input and feedback on key technology initiatives and policies. Partner with internal stakeholders and vendors to maintain innovative and effective communication with students, faculty, staff and community members which can be positively and proactively advanced through the savvy use of technology.

12. Support College efforts to increase available student internships and career opportunities in the Information Technology field through partnerships with major IT vendor sponsorships, professional networks and internal unit employment.

13. Develop partnerships and lead collaborative initiatives with external stakeholders to advance and enhance the innovative use of technology by the College. Serve as a key College liaison to other post-secondary colleges and universities, professional networks (such as Educause, Strategic Horizon Network), corporations and partner organizations.

14. Serve on external boards and committees as necessary to advance the College mission, vision and visibility in the county, state and region.

15. Perform other related duties and responsibilities as may be assigned by the President.

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.