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Vice President of Franchise Recruiting

2 months ago

San Francisco CA, United States Bridgeway Professionals Full time

About the Role:
The VP of Recruiting is responsible for leading a team of recruiters to bring in the future Owner-Operators. In general, our stores are independently owned and operated, typically by a person or a pair of people with retail management experience and entrepreneurial hunger. You will lead a team of ~15+ that generates over 30,000 leads per year to result in identifying Aspiring Operators from coast to coast to support the company’s rapid store growth. Aspiring Operators proceed into a rigorous training program of approximately five months before being selected for a store. The specific goals for identifying Aspiring Operators for this year (2024) is 70 and the goals increase each year as our store count and business grows. The VP, Recruiting, will report to the Chief Stores Officer.

Responsibilities Include:

  • As the leader of this team, you will be responsible for innovation and the development of the strategic plan for Aspiring Operators Recruiting, including development of growth in new markets and lead generation strategy, scaling the team and functions within the department to achieve goals, communication of value proposition to prospective Aspiring Operators and development and execution on recruiting goals.
  • Understand the role and goals of the Aspiring Operators Recruiting function in the overall corporate strategy and set objectives that are aligned with these.
  • Leading a team of seasoned recruiters to generate leads, assess talent, recruit AOTs with the required competencies to achieve and exceed the identification goals/quotas in their respective markets today and as we grow and scale the business
  • Work and collaborate with the business partners, including Aspiring Operators Training and Transitions teams, to identify and develop Aspiring Operators key capabilities and competencies, and assessment tools to ensure quality Aspiring Operators for to drive Aspiring Operators success.
  • Set recruiting targets to match our geographic and timing needs for store openings. Work closely with the Real Estate and Construction teams and the New Store Success team to align on timing for store openings.
  • Manage the Aspiring Operators Recruiting budget and marketing costs.
  • Develop a robust internal recruiting program in partnership with the Aspiring Operators training team.
  • Collaborate with and motivate direct reports on their professional development and growth; develop clear and measurable goals for direct reports; manages achievement of goals/quotas; provides regular coaching and feedback; rewards strong performance and addresses performance issues promptly and consistently.
  • Ability to use resource tools to develop appropriate pipeline opportunities.
  • Travel to meet and network with internal stakeholders and potential candidates.
  • Monitor direction and growth of the business, industry developments and market trends.

About You: 

  • Bachelor’s degree strongly preferred.
  • 10+ years recruiting and leading recruiting efforts for customer-facing business leaders (e.g., franchisees in a restaurant chain).
  • Ability to thrive in a fast paced, start up like environment.
  • Passion for working with our Independent Operators to help them improve and grow their businesses.
  • Proven and effective approach for assessing talent.
  • Strong planning skills and analytical abilities, especially with matching role openings in the future to efforts for today.
  • Passion for collaboration and driving for results.
  • Extraordinary listening and organizational skills.
  • Detail-oriented; able to effectively manage time.
  • Has a background in grocery, retail, or customer service.
  • Experience in performance assessment and coaching.
  • Excellent communication skills both vertically and cross-functionally to break down barriers for the team.
  • Experience managing remote teams.
  • Experience managing a team budget.
  • Experience with Salesforce strongly preferred.
  • Innovative in terms of rethinking processes and approaches to improve results.
NO ONE IS USELESS IN THIS WORLD WHO LIGHTENS THE BURDEN OF IT TO ANYONE ELSE – Charles Dickens

WE CAN’T HELP EVERYONE, BUT EVERYONE CAN HELP SOMEONE – Ronald Reagan

FOR IT IS IN GIVING THAT WE RECEIVE – Francis of Assisi

NEVER TELL PEOPLE HOW TO DO THINGS. TELL THEM WHAT TO DO AND THEY WILL SURPRISE YOU WITH THEIR INGENUITY. – General George S Patton

PEACE BEGINS WITH A SMILE – Mother Teresa

ONE LEARNS PEOPLE THROUGH THE HEART, NOT THE EYES OR THE INTELLECT – Mark Twain

FAITH IS TAKING THE FIRST STEP EVEN WHEN YOU DON’T SEE THE WHOLE STAIRCASE – Martin Luther King, Jr.

BE THE CHANGE YOU WISH TO SEE IN THE WORLD – Mahatma Gandhi

THERE IS ONLY ONE WAY TO SUCCEED AT ANYTHING AND THAT IS TO GIVE EVERYTHING – Vince Lombardi

LET ME WIN, BUT IF I CANNOT WIN, LET ME BE BRAVE IN THE ATTEMPT – Motto of the Special Olympics

LIFE IS 10% WHAT HAPPENS TO YOU AND 90% HOW YOU RESPOND TO IT – Lou Holtz

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