Medical Phone Operator/Scheduler

3 weeks ago

Sioux City IA, United States Siouxland Community Health Center Full time

1 - Full-Time


Successful candidate must have solid experience & advanced knowledge of:
Minimum of high school diploma or GED equivalent.
Basic Computer skills with Electronic Medical / Health Records (EMR) experience a definite plus.
Previous phone experience a plus.
Bilingual Spanish preferred.
Successful candidate must be able to perform primary functions of position:
Answer and direct incoming phone calls and use overhead paging system.
Access Practice Management System to inform patients of appointment information.
Formulate phone notes from patient calls in EMR.
Works directly with medical staff to ensure accurate communication and understanding between patient and staff.
Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.
These functions are not all inclusive
SCHC is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.


SCHC participates in E-Verify.


Pre-employment drug screen, background check, and review of required immunizations including COVID vaccination are required. Exemptions may be granted for religious or medical accommodations.
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