Client Service Rep: Financial Operations

2 weeks ago


New Preston Marble Dale CT, United States Usb (Union Savings Bank) Full time

Service Representative (Part-Time) - Marble Dale



The Service Representative provides direct customer service satisfying customer banking needs to include accurately handing service transactions (deposits, withdrawals, etc.) in accordance with bank policies and procedures while seeking sales/referral opportunities.

Customer Service

Consistently demonstrate all aspects of the USB Customer Service Commitment Charter and the USB brand

· Focus directly on the customer, if working on another project quickly put aside and interact with the customer.
· Project a professional positive outlook and demeanor at all times

Operations / Risk Management

Performs essential duties by accurately processing transactions including but not limited to deposits, withdrawals transfers and negotiable items such as Bank Checks and Money Orders.
Adhere to all bank policies and procedures
Promote USB products and services

Assist customers in understanding how USB products and services meet their financial goals through the use of branch banking sales and service processes.
Maintain a working knowledge of all USB products and services sold in the branch to aid in generating quality referrals
Be aware of products and services offered by cross line of business partners.
Assist in generating quality referrals to business partners.
Utilize relevant tracking system to report and track sales and service activities.



Saturday: 8:30 am - 12:15 pm

Customer Service and Sales

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. We value diversity.



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