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IT Support Analyst
3 weeks ago
Job Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight – 11:00 PM to 7:00 AM (EST) Overall, Purpose: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to plan, be alert, and resolve unexpected problems quickly and efficiently and to provide 24x7 helpdesk desk support. Perform standard IT Incident, Problem and Change Management protocols. The position requires working in team and individual environments. This is a midnight and/or weekend shift. Duties & Responsibilities: Troubleshooting and resolving remote hardware, software, and network issues Identification and triage of indents and requests Documenting and engaging on all tickets in Cherwell to maintain a historical record of activity. Monitoring Production Batch (Mainframe and Distributive) 1-2 years’ experience with Control-M or other scheduling packages. Able to understand job dependencies, predecessors, successors and assess impact of modifications to Control-M schedules. Working with teams in an MSP and/or high-volume internal IT support environment. Interpreting system and event messages and alerts via monitoring tools, software applications and generated email findings, developing new processes and procedures to enhance operations. Complying with business and disaster recovery runbooks Creating and maintaining accurate documentation/procedures Communicating status updates with key stakeholders during major incidents Strong communication, organization, and planning skills Ability to learn and share knowledge with other team members. Ensuring compliance with regulatory standards. Analyzing and providing resolution to complex and dynamic enterprise technology issues Working together with vendors to aid repairs of hardware. Identifying incident trends; recommend and implement improvements to reduce incidents. Ability to learn and pick up concepts quickly. Detailed oriented, aware of secondary effects resulting from changes. Experience working both independently and as part of a project group. Must possess a positive and professional attitude. Preferred Qualifications: Experience working in an IT environment with emphasis in Service Desk and Operations Management ITIL certified a plus A+ certification (or vendor-specific equivalent) Experience working with virtual / remote staff members. Problem-solver and resourceful; know how to find answers. Thorough understanding of ITIL Processes, experience working with Cherwell Experience supporting aspects of a Windows server infrastructure, VMware, Azure, or other cloud environments. Understanding of Network Monitoring Applications (OP5/Nagios) Familiarity with Cherwell and Control-M Active Directory, Unlocking Accounts, Resetting Passwords Competence in MS Office required, including MS Excel, MS Access, MSWord Supervisory: This position does not have direct employee reports. We are looking for an IT Operations Support Analyst III average. Description attached, additional information below. This position is for Sunday Thru Thursday 3pm-11pm, Onsite Training for unspecified period, then could assume a hybrid schedule to be determined. When trained, the person could be required to be flexed to a 7pm-3am shift to fill an emergency need. Candidate must own reliable transportation and possess a valid Driver’s license.
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IT Support Analyst
4 weeks ago
Pittsburgh, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight – 11:00 PM to 7:00 AM (EST) Overall, Purpose: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to...
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IT Support Analyst
3 weeks ago
Pittsburgh, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight 11:00 PM to 7:00 AM (EST) Overall, Purpose: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to plan,...
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IT Support Analyst
3 weeks ago
Pittsburgh, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight – 11:00 PM to 7:00 AM (EST) Overall, Purpose: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to...
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IT Support Analyst
1 week ago
Pittsburgh, United States DVI Technologies Full timeRole: IT Support Analyst IIILocation: Onsite in Pittsburgh, PAShift Timings: Overnight – 11:00 PM to 7:00 AM (EST), Sunday Thru ThursdayPay rate : $25/hrs. on W2.Long term contract . Overall, Purpose:
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IT Support Analyst
3 days ago
Pittsburgh, United States NESCO Inc Full timePosition Title: Site IT Support (SIS) Analyst IISBU/Staff Dept: Corporate ITJob Function:The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at *** locations. They work with centralized IT teams to deliver new solutions and support the existing...
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Night Shift
3 weeks ago
Pittsburgh, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) Overnight – 11:00 PM to 7:00 AM (EST) Job Summary: IT Operations Support Analysts perform various functions such as following and developing operational processes...
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Business Analyst
3 weeks ago
Pittsburgh, United States Georgia IT Inc Full timeBusiness Analyst (ADM) Project Name: SFDC Business Analyst Location: Pittsburgh, PA Duration: 5 Months+ Job Description: Minimum 6+ years of experience in a Business Analysis function in an international investment bank and / or a major consulting firm within financial services Working knowledge of the regulatory reporting for Investment Bank, with very...
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Business Analyst
1 week ago
Pittsburgh, United States Georgia IT Inc Full timeBusiness Analyst (ADM) Project Name: SFDC Business Analyst Location: Pittsburgh, PA Duration: 5 Months+ Job Description: Minimum 6+ years of experience in a Business Analysis function in an international investment bank and / or a major consulting firm within financial services Working knowledge of the regulatory reporting for Investment Bank, with very...
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Night Shift
3 weeks ago
Pittsburgh, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) Overnight – 11:00 PM to 7:00 AM (EST) Job Summary: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to plan, be alert, and...
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Application Support Analyst
3 days ago
Pittsburgh, United States Genesis10 Full timeGenesis10 is currently seeking an Application Support Analyst with our financial services client in Pittsburgh, PA. This is a 3 month + contract to hire position. This position is hybrid onsite and requires 3 days a week onsite. This position can also be in Lake Mary, FL. This position pays: $43.00-46.00/hr W2 based on experience. Candidates applying must be...
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Support Analyst
3 weeks ago
Pittsburgh, United States Körber Group Full timeKörber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding of local specifics and a global mindset to bring people together...
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Support Analyst
2 weeks ago
Pittsburgh, United States Körber Group Full timeKörber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding of local specifics and a global mindset to bring people together...
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Support Analyst
5 days ago
Pittsburgh, United States Krber Group Full timeKrber is the home for passionate people who innovate, collaborate, and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding of local specifics and a global mindset to bring people together and...
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Application Support Analyst at PA
7 days ago
Pittsburgh, United States Elite WorkForce Inc Full timeJob DescriptionJob DescriptionPosition:Application Support AnalystLocation:Pittsburgh,PA Duration: 12 MonthsLocal Candidate OnlyRequired Skills:Strong troubleshooting ability in large, complex, corporate office 365 hybrid environments Ability to both author and troubleshoot powershell scripts working knowledge of email security principles...
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Staff Technical Support Technician
3 weeks ago
Pittsburgh, PA, United States DVI Technologies Full timeJob Title: IT Support Analyst III Location : Pittsburgh , PA (Onsite) (Shift- Timing I Overnight - 11:00 PM to 7:00 AM (EST) Overall, Purpose: IT Operations Support Analysts perform various functions such as following and developing operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals, ability to...
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site it support analyst
4 days ago
Pittsburgh, United States Randstad Full timesite it support analyst. pittsburgh , pennsylvania posted today job details summary $23 - $26 per hour contract bachelor degree category computer and mathematical occupations reference1054946 job details job summary: We're seeking a Desktop Support Associate to join an existing team within an enterprise organization located in Pittsburgh,...
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Technology - Application Support Analyst
2 days ago
Pittsburgh, United States LanceSoft Full timeJob Description: The Application Support Analyst will primarily provide application support for information protection technologies at the direction of Technology Production Services Management. The incumbent will be responsible for debugging, installing, monitoring, and troubleshooting production systems. This position is a 5 x 24-hour support role in...
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Senior Applications Support Analyst
3 weeks ago
Pittsburgh, United States Airport Authority Full timeJob DescriptionJob DescriptionThe Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our...
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Senior Applications Support Analyst
2 weeks ago
Pittsburgh, United States Airport Authority Full timeJob DescriptionJob DescriptionThe Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our...
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Analyst, Equity Trade Support
3 weeks ago
Pittsburgh, United States BNY Mellon Full timeOverview Analyst, Equity Trade Support Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of...