Inside Sales and Service Representative

4 weeks ago


Aurora CO, United States Ingersoll Rand Full time

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.    Inside Sales and Service Representative
 
The Inside Sales Representative – Application Engineer is an inside sales and support position tasked with supporting our outside Account Managers and the accounts they manage. Primary responsibilities include: support of AM’s in the field, proactively connecting with new and existing customers, and generating new business - all while maintaining our Salesforce.com customer database. Strong organization, mechanical skills, problem solving skills and teamwork with our Account Management team is critical to success of this role.
 
Support Account Managers in the field with technical data and factory communications
Generate, deliver, and close small machine & accessory quotes on behalf of Account Managers
Generate Account Manager leads by proactively prospecting inactive and potential customers to assess customer needs
Respond to customer and Account Manager inquiries timely and ensure internal process requirements are met
Maintain accurate and up to date records of all customer communications, maintain and accurate pipeline of open opportunities, and asisst in qualifying Account Manager leads as received in Salesforce.Prepare sales and activity reports, presentations, and studies as needed
 
Excellent relationship-building and interpersonal skills, including verbal and written communication skills.
Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and to recommend technical solutions
Bachelor’s degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
Minimum 2 years’ experience in an industrial sales setting
Knowledge of Salesforce or comparable CRM preferred
 
 
For CO residents: The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better. Medical and Prescription drug plans
~ Dental, vision, life/AD&D insurance
~ Short- and Long-term disability
~ Health Savings Account
~ Flexible Spending Account
~ Employee Assistance Program
~ Employee Stock Grant
~3 weeks of paid vacation and 11 paid holidays throughout the calendar year
~ Voluntary benefits include legal, accident, and critical illness protection 

  
NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 

 
PandoLogic. Keywords: Inside Sales Representative, Location: Aurora, CO - 80017



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