Lead, Operations Management

3 weeks ago


Marion NC, United States Softworld Inc Full time

5 years of experience in manufacturing IT operations
The IT Site Reliability Lead is responsible for ensuring that all IT services, solutions, and operations are delivered with quality, timeliness, and reliability.
Deliver site IT services in line with quality, reliability, and cost expectations.
Responsible for Margin Improvement Projects delivery.
Ensure that critical site applications are available, patched, backed up and supported by business and IT owners.
Drive adoption of enterprise digital technologies, methodologies, and solutions.
Down the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.
Collaborate with supporting partners and IT teams including onsite support, remote desktop support, TCS to maintain IT site reliability targets.
Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives.
5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.
IT software or hardware implementation experience.
Provide training and knowledge sharing.
Bachelor's degree in computer science, Telecommunications, or related field preferred or relevant work experience.
3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.


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