Senior Director, Total Rewards
Found in: Jooble US O C2 - 2 weeks ago
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
BigCommerce’s mission is to help customers sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are seeking a Senior Director, Total Rewards & People Operations, who will be responsible for the overall strategy, leadership and success of the company’s Global Total Rewards and People Services teams. You will partner closely with leadership, the broader People Experience team and cross-functional stakeholders to develop and implement proactive, streamlined programs and solutions that help BigCommerce to attract and retain amazing talent. This role reports to the SVP, People and is hybrid if located near our offices in Austin, Texas or San Francisco, California or is otherwise remote.
Lead, develop and mentor a global team of rewards and people services professionals, fostering their growth and development, and ensuring they provide high-quality support to the organization
Develop, drive and deliver strategy, annual roadmap, calendar and project timelines for key cycles related to Rewards & People Services
Stay current on industry trends and best practices in total rewards and people operations, and make recommendations for continuous improvement.
Build solid relationships with stakeholders, and leaders across the business in order to both advise and anticipate needs. Collaborate with cross-functional People Experience partners including Talent Management, Finance & Accounting, Legal, IT and HRIS.
Inform initiatives across all HR operations you lead all aspects of.
Provide strategic consultation services to the international expansion team with regards to planning for new locations.
Lead the evaluation, selection and management of third-party vendors for rewards and people services.
Develop, implement, and lead a comprehensive total rewards strategy that aligns with the company's business goals and ensures competitive and fair compensation practices that support employee attraction and retention.
Oversee the design, implementation, and administration of compensation and benefits programs, ensuring they are competitive, compliant, and meet the needs of our employees.
Oversee all aspects of compensation programs, including job architecture, salary structures, bonus plans, long term incentives, recognition programs and other incentive programs
Oversee executive compensation, support the Board of Directors Compensation Committee and manage the relationship with the Committee’s outside compensation consultant. Manage and administer executive compensation programs, including salary, bonuses, and long term incentives.
Monitor effectiveness of compensation and benefits policies, guidelines and procedures; recommend plan revisions as well as develop new plans that are market competitive, cost effective and consistent with developing and maintaining a high performance culture
Ensure that all compensation & benefits practices adhere to local and international labor laws, regulations, and governance requirements
People Operations:
Create and drive a strategic roadmap for process excellence, optimization, and simplification. Assess, design, optimize, and deliver People Services solutions needed to optimize records & data management, payroll, and vendor management
Continuously drive improvements and automation to improve our employee experience and enable operational efficiency & effectiveness.
Oversee data governance practices to ensure the accuracy, integrity, and security of HR data within the HR systems.
Lead the team’s compliance efforts through SOX, Corporate Audits, internal/external audits, and Privacy.
Establish key performance metrics that drive quality and excellence throughout our solutions and team.
Demonstrated, extensive knowledge of compensation and benefits function ability to execute applicable strategies and plans, experienced in executive compensation, long-term incentive/equity programs and supporting a Board Compensation Committee, CCP, CBP, CEBS certifications preferred
Proven track record of developing and scaling HR infrastructure & operations, including HR systems, administration, and compliance; experience with Workday a plus
Excellent leadership, communication, and interpersonal skills, with the ability to manage a team, motivate employees and collaborate with different teams
Strategic mindset, with the capability to align workforce strategies with broader business and Total Rewards & People Services visions.
Exceptional skills in planning, prioritization, managing multiple projects, and fostering effective collaboration
Advanced Excel skills; ability to analyze qualitative data; Diversity, Equity & Inclusion at BigCommerce
At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment.
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