Supervisor, Online Support

1 month ago


Golden Valley MN, United States Adecco. Full time

This position must ensure satisfaction by maintaining a solid working relationship with our candidates/associates – showing appreciation for their performance and contributions, sharing their importance to our organization, and reinforcing the benefits of working for Adecco. This position is also accountable for meeting performance KPI and SLA metrics to ensure excellent client delivery.
Anticipate and understand the local talent market and implement a workforce planning strategy to ensure a continuous pipeline of quality talent.
Attend to all candidates that contact the onsite, whether in person or online, ensuring that all candidates are provided with correct information about Adecco, offers, job guidance, and training and development programs clearly and professionally.
Conducts moderately complex searches leveraging Adecco and internet tools, analyzes results, and modifies as appropriate to meet needs inventory.
Build and maintain a pipeline of candidates in anticipation of future client fulfillment requests
Performs second-level screenings of prospective candidates, ensuring adherence to all federal, state, and local laws and regulations and Company policies in the prescreening process.
Develops candidate executive summary for resume submittal.
Maintain and update candidate/associate records in the tracking database.
Develop candidate and community engagement programs to strengthen Adecco’s footprint in the market.
Coordinates and consults with hiring managers to understand clients’ specialized needs better, maximize service level and encourage relationship building.
Daily/Weekly management of established productivity and KPI metrics with a continued focus on improving business operations efficiencies while maintaining a healthy cost to serve.
Develop and own local recruiting resource relationships and grassroots recruiting plans. About you A high school diploma or equivalent and 3-5 years of equivalent work experience required. Excellent MS Office (Word, Excel & PowerPoint) and database skills and the ability to learn new software are required.
Demonstrated ability to build and maintain strong candidate relationships and networks.
We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
 
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
 
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
 



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