Housekeeping Supervisor
4 weeks ago
HOUSEKEEPING SUPERVISOR
OPPORTUNITY DESCRIPTION
This role involves overseeing, coaching, and evaluating the performance of assigned Housekeeping team members to ensure that all tasks are carried out according to the established standards. The individual in this position will provide support whenever necessary to deliver top-notch service to guests.
RESPONSIBILITIES
- Maintain a thorough understanding of and adhere to all departmental policies, service procedures, and standards
- Create and distribute assignment sheets to team members, reviewing priorities
- Conduct inspections of guest rooms, corridors, common areas, and other designated spaces to ensure cleanliness and order
- Inspect public areas, restrooms, offices, and service locations post-cleaning using provided checklists
- Offer assistance to team members as needed to uphold high cleanliness and service benchmarks for guests
- Demonstrate proficiency in proper cleaning methods, chemical usage, and equipment handling
- Utilize computer systems for tasks such as calculations and information access
- Execute job duties with precision, speed, and attention to detail
- Identify training requirements within the department and deliver necessary training sessions
- Supervise the team's performance and address any issues promptly and effectively
- Manage data entry and retrieval in property management systems and computers
REQUIREMENTS
- Prior experience in housekeeping
- Previous experience in housekeeping supervision or management
- Strong customer service abilities
- Capable of standing or walking for extended periods and performing repetitive motions throughout shifts
Source: Hospitality Online
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