Associate Director, Full-time

2 weeks ago

New York NY, United States Day Two Plus LLC Full time

In 2021, Day Two Plus began it’s journey to deliver an integrated, end-to-end Project Management Information System (“PMIS”) and Project Management solution that intelligently structures construction project services information. Day Two Plus is in the technology services sector,   servicing small construction projects to provide improved outcomes for a three-way marketplace of constituencies: i) Real Estate Owners & Design, ii) General Contractors, Construction & Project Managers, and iii) Sub-Contractors and Technicians.
We encourage you to explore our website at that illustrates the fundamentals of Day Two Plus and why we are uniquely positioned to be the leader in delivering an integrated, end-to-end marketplace for Facility Construction Services.
Competitive salary and eligibility for an annual performance bonus
Comprehensive medical, dental, vision, FSA, and prescription insurance
Competitive Paid Time Off plus paid holidays
Day Two Plus seeks an Associate Director who MUST have real estate or commercial construction industry experience (i.e. a high volume of small projects).   Familiarity with project management and services workflow is a plus.
As an Associate Director working in Product, your activities will include gathering and documenting system requirements, participating and leading in design workshops, understanding the client’s business model and processes, supporting development efforts throughout the project cycle, and participating in training, documentation and knowledge transfer activities.
You will interface and coordinate between the senior management of the Company’s Client and Company leadership together with the responsibility to deliver tasks in the portfolio of projects.
In partnership with the Company’s Technology group, you will help support the group through all aspects of product and service delivery. This role is a client-facing role and is responsible for the successful implementation of Company’s solutions for new/existing clients as well as working with our Product Development team. More specifically, you will have the responsibility to bring extensive real estate or project management experience and project delivery solutions to the Company’s largest client, based in NY with offices throughout the US, who is one of the largest interior construction firm’s in the US employing over 4,500 people across 49 offices and 14 companies. They are leveraging the Day Two Plus marketplace to deliver Facility Construction Services to their clientele with a focus on small projects (3,000+ annually).   They uniquely understand the challenges associated with fast-track requirements, siloed data, and communication inefficiencies due to an inefficient tech stack which causes project participants to work sub-optimally through disparate software and workflow.
Corporate/commercial real estate, project/construction management or facilities management experience required.
• Familiarity with project management workflow, including estimating, scheduling, RFI’s, submittals, drawings, bidding, daily journals, safety, punch lists, etc. Program management experience, including overseeing and managing project execution, ensuring the delivery of tangible business value including cost savings/avoidance, process optimization, realizable productivity and to ensure that our clients achieve the maximum value from our product.
• Efficiently manage onboarding of new users.
• Ability to identify key issues, analyze data, and make recommendations to influence the product’s roadmap and features.
• Experienced with Agile Methodology. Scrum framework experience preferred
• Working experience with development teams preferred.
• Drive seamless adoption of the technology, including training of users on how to use the technology and make the most out of it.
· Responsible and accountable for assigned project's strategy, scope of work, schedule, budget, risk mitigation plan, and any activity tied to the commercial success of the project
· Serves as a primary point of contact for all project teams.
· Identify key customer needs and priorities and represent them to the Product Development team during Product Development planning.
· Managing real-time inquiries while keeping track of and responding to commitments to follow-up with customer/vendor inquiries.
· Manage project documentation and capture requirements from all functional stakeholders.
· Understanding of design, construction, tools/equipment and technology processes, platforms and workflows.
· Ensuring marketing and training materials are developed, appropriately updated and distributed.
· Develop best practices and tools for project execution, implementation and management.
· Establish key performance indicators (“KPIs”), leading indicators and metrics to measure the effectiveness and success of our initiatives.
· Ability to understand business structure and goals and recommend new approaches, policies and procedures to drive continual improvement in business outcomes .
· Develop best practice and tools for project execution and management.
· Identify, research and resolve customer issues using the company’s web-based systems and databases.
· Provide creative solutions to meet client needs and maximize value.
· Contributes to the business strategy by helping leaders identify, prioritize and build organizational capabilities, behaviors, structures and processes.
· Proactively engage on talent management agenda including attrition, retention, recruiting, succession planning, professional development, performance and leadership development.
· Build strong, credible business relationships with senior stakeholders, their teams and managers, and create a respected presence with employees.
· Provide day-to-day performance management guidance (e.g. coaching, counseling, career development, disciplinary actions) and ensure the effective deployment of the company performance management policy and processes.
· Work with management and employees to improve work relationships, build morale, and increase productivity and retention.
· Master’s Degree in architecture, engineering, construction, construction technology, information technology, computer science, economics, real estate or equivalent.
•10+ years of experience in similar roles, including, but not limited to: construction/project management, corporate/commercial real estate, facilities management, engineering, architecture or virtual design. With minimum of 4 years working in a change management, Advisory/Evaluative or Operations position
• Experience working in a construction technology company is a PLUS.
• Ability to effectively manage multiple projects and meet deadlines.
• Proficiency with Microsoft Office Suite & MS Project.

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