Director of Compliance and Quality Assurance 24-00344
Found in: Jooble US O C2 - 3 weeks ago
- Develops, initiates, maintains, and revises policies and procedures for the general operation of contract compliance and quality assurance and its related activities as they relate to the Programs and Services department.
- Assist with tracking public funding opportunities, maintenance of relationships with funding agencies and assuring that compliance requirements are met.
- Maintain contract compliance standards to meet County, City, State and Federal guidelines.
- Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.
- Assist with the implementation of comprehensive external communication programs to support program goals and to position the Center for future partnerships.
- Assist with public fund raising, planning and administrative functions.
- Assist with the research, writing and preparation of contracts and grants.
- Assist staff with the training, writing, and preparation of all contractual reports, program objectives, and budgeting as needed.
- Conduct internal audits of systems, files, case track inputs, documentation, and procedures as related to contractual obligations and company Policies.
- Develop and implement a contract compliance and quality assurance plan.
- Assist with contract and program enhancement and development.
- Manage and maintain the Program Department contract compliance standards, as well as contract files.
- Conduct quality assurance review sessions with each program on a quarterly basis to ensure goals and objectives are being met.
- Perform risk control through a continuous process of identification, analyzation, and treatment of factors that would affect contracts, programs and/or the organization; mitigate adverse effects.
- Research and prepare written reports on a regular basis, and as directed or requested to keep management informed of the function and progress of compliance efforts.
- Ensure that proposals and grant submissions are timely and meet deadlines.
- Assist and monitor community collaborations and partnerships with subcontractors, funders, and external agencies.
- Maintain calendar of submission deadlines to guide the scheduling of grants and contracts.
- Produce various periodic reports, graphs, and charts.
- Attending internal and external meetings necessary for the contractual and organizational obligations.
- Ability to work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering the ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and respecting the diversity of our work force in actions, words and deeds.
- Report for work as scheduled.
- And other duties as assigned by the Vice President of Administration.
- Management experience preferably in a social service agency.
- Excellent writing skills.
- Excellent organizational, interpersonal and communication skills.
- Computer proficient.
- The ability to manage multiple projects simultaneously.
- Exhibits professional manner when interfacing with professional staff, WCA visitors, contractors, vendors and programs and services providers.
- Flexibility in meeting deadlines and adjusting to changing priorities.
- Bachelor's degree required, Master's degree desired.
- Minimum of three (3) years' experience with social service program development, contract compliance and direct client services.
- Experience in the delivery of social services to homeless and/or low-income individuals.
- Demonstrated abilities in management of multiple projects and priorities essential.
- Must be fully vaccinated against COVID-19 as defined by CDC.
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