Product Solutions Architect-Payments-Vice President

4 weeks ago

Palo Alto CA, United States JPMorgan Chase Bank, N.A. Full time

Lead solutioning, collaborate with Sales, and deliver client-centric product solutions in a dynamic organization.
As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. As a Product Solutions Manager in JPMorgan Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You will be required to participate in a structured, collaborative training specific to the JPMC's technology stack, industry, and pre-sales motions that will provide you the opportunity to build technical and soft skills and pursue diverse career paths.
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectivesServes as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trendsSupports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materialsEngages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmapPartner with sales as the technical and payments domain expertof a client-facing team, including contributing to RFI/RFP responses.; Clearly differentiate JPMorgan Payments products and services as well as provide user references to highlight JPMorgan's value add to their businessProvide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value.Shareand learnbest practices and re-usable assets with other Solution Architects to enhance the quality and efficiency of the team.Support marketing events including executive briefings, conferences, user groups, and trade shows.5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of productsExtensive experience working in a sales cycle and engaging with clients on a regular basisExperience modifying preconfigured solutions to meet complex problemsDemonstrated prior experience working in a highly matrixed and complex organizationWork experience in technical/business consulting, software engineering, sales/pre-sales. Experience of the software development lifecycle (SDLC) is a bonus.Able to deliver compelling presentations and demonstrate products virtually and in personBe able to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and nontechnical audiencesCurious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processesHighly motivated and optimistic, organized and have the ability to prioritize multiple tasksKnowledge of at least one programming language like Java, Python, Ruby, Node.js, C#, or C++ or the interest to learn a programming language is a bonus.BS/BA in Computer Science, Business Information Systems(BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts quickly (other majors, i.e. one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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