Restaurant Shift Leader

3 weeks ago


Summerville SC, United States Zaxby's Full time
As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance

Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)

Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly

Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment


  • Summerville, SC, United States Zaxby's Full time

    To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. FREE Meals On...


  • Summerville, United States Perkins Restaurant & Bakery - Dwight's of SC, Inc. Full time

    At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company...

  • Team Leader

    2 weeks ago


    Summerville, United States Perkins Restaurant & Bakery - Dwight's of SC, Inc. Full time

    Position OverviewAt Perkins Restaurant & Bakery, we consider our team members as part of our extended family, dedicated to creating memorable experiences for our guests. As a Shift Leader, you will play a crucial role in ensuring that every dining experience is exceptional, contributing to our long-standing reputation for 100% guest satisfaction.Key...


  • Summerville, United States The Restaurant Zone Full time

    Job DescriptionJob DescriptionWe are a leading Quick Service Restaurant (QSR) chain known for our fast, friendly service and high-quality food. As we continue to grow and enhance our operations, we are looking for an enthusiastic and dedicated Assistant General Manager to join our team.Position Overview: The Assistant General Manager will play a crucial role...


  • Summerville, United States FBC Management LLC Full time

    Job Summary:The Shift Manager plays a crucial role in ensuring the success of our restaurants by leading the team and driving guest satisfaction. As a key member of the management team, they are responsible for overseeing daily operations, supervising employees, and maintaining a positive work environment.Key Responsibilities:Assist the management team in...

  • Kitchen Leader

    2 months ago


    Summerville, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24019390) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Kitchen Leader

    2 weeks ago


    Summerville, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24019390) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...


  • Lancaster, SC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...


  • Summerville, South Carolina, United States Food People Restaurant Group Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Server to join our team at Food People Restaurant Group in Summerville, SC.Key Responsibilities:Guest Service: Welcome and greet guests with a warm and friendly attitude, ensuring a positive dining experience.Menu Knowledge: Familiarize customers with our menu offerings and make recommendations...


  • Columbia, SC , USA, United States BJ's Restaurant & Brewhouse Full time

    Job Summary:Become a key member of our team as a Senior Kitchen Manager at BJ's Restaurant & Brewhouse. As a leader in our kitchen, you will be responsible for overseeing all aspects of food preparation and presentation, ensuring a high-quality dining experience for our guests.Key Responsibilities:Manage kitchen staff, including hiring, training, and...


  • Summerville, South Carolina, United States Zaxby's Full time

    Seeking a Rewarding Career Opportunity? At Zaxby's, we believe that dining is more than just a meal; it’s an experience filled with joy, camaraderie, and delicious food. For our team members, Zaxby's represents a close-knit community. If you are on the lookout for a fulfilling career, we invite dedicated, outgoing, and dynamic individuals to join our...


  • Summerville, SC, United States Host Healthcare Full time

    Host Healthcare is seeking a travel CT Technologist for a travel job in Summerville, South Carolina. Discipline: Allied Health Professional ~ Shift: 10 hours, nights ~ Employment Type: Travel Host Healthcare is an award-winning travel healthcare company with an immediate opening for this CT Technologist Position in Summerville, SC. Why choose Host...


  • Summerville, United States Perkins Restaurant & Bakery - Dwight's of SC, Inc. Full time

    Job DescriptionJob DescriptionAt Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every...


  • Summerville, United States Zaxby's Full time

    Pay Range: $17.00 - $21.00 / hourAnnual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsSign-On Bonus: $1,500As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an...

  • Team Leader

    2 months ago


    Summerville, United States Bosch Charleston Plant Full time

    MAU is hiring a Team Leader for Robert Bosch in Summerville, SC. As a Team Leader, you will lead and monitor the daily warehouse department activities, warehouse associates, and contract employees while ensuring accomplishment to customer and site targets, compliance to working standards, and overall growth of warehouse associates. This is a direct-hire...

  • Team Leader

    2 months ago


    Summerville, United States Bosch Charleston Plant Full time

    MAU is hiring a Team Leader for Robert Bosch in Summerville, SC. As a Team Leader, you will lead and monitor the daily warehouse department activities, warehouse associates, and contract employees while ensuring accomplishment to customer and site targets, compliance to working standards, and overall growth of warehouse associates. This is a direct-hire...


  • Summerville, South Carolina, United States The Spinx Company, LLC Full time

    **About The Spinx Company, LLC**The Spinx Company, LLC is a leading organization in the industry, committed to making life easier for our customers. We are seeking a highly skilled and experienced professional to join our leadership team as an Assistant General Manager.**Key Responsibilities:**Lead and manage restaurant operations to ensure exceptional...

  • Restaurant Manager

    2 days ago


    Columbia, SC, United States Hooters of America, LLC Full time

    Overview: Hooters of America LLC is always looking for top Talent at our Hooters of Columbia!!! Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and...

  • Night Shift Dishwasher

    3 months ago


    Summerville, United States Food People Restaurant Group Full time

    Job DescriptionJob DescriptionSalary: Carolina Ale House is seeking PM Dishwashers to join our team in Summerville, SC!As a dishwasher, you will be responsible for ensuring the cleanliness and sanitation of all kitchen equipment, dishes, utensils, and cooking tools. Your role is vital to maintaining the high standards of our kitchen and providing a positive...


  • Summerville, United States Food People Restaurant Group Full time

    Job DescriptionJob DescriptionSalary: Carolina Ale House is seeking talented Servers to join our team in Summerville, SC!The server's primary responsibility is to take food and beverage orders, serve them promptly, and ensure guest satisfaction throughout their meal. This role requires excellent communication skills, a friendly demeanor, and the ability...