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Shift Manager

1 month ago


Summerville, South Carolina, United States Buffalo Wild Wings Full time
Job Title: Shift Leader

Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at Buffalo Wild Wings. As a Shift Leader, you will be responsible for providing exceptional customer service, leading a team of servers and bartenders, and ensuring a smooth and efficient dining experience for our guests.

Key Responsibilities:

  • Team Management: Lead and motivate a team of servers and bartenders to provide exceptional customer service and ensure a smooth and efficient dining experience.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operations: Ensure that all restaurant operations are running smoothly, including food preparation, inventory management, and cash handling.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of the restaurant, including food, beverages, and customer service.
  • Safety and Security: Ensure that all safety and security protocols are followed, including proper handling of cash and credit card transactions.

Requirements:

  • Experience: 1-2 years of experience in a restaurant or hospitality environment.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and basic math skills.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Fun and Dynamic Work Environment: We have a fun and dynamic work environment that is perfect for those who enjoy working in a fast-paced environment.

How to Apply:

If you are a motivated and experienced individual who is passionate about providing exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.