Customer Service Rep
2 weeks ago
- An Industry leading Online Payroll and HR Solutions company is looking to hire Customer Service Representatives to help support their team onsite in West Valley, UT*
- Description:*
- Taking 30-40 inbound calls a day in a que
- Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.
- Pinpoints needs for modification or changes in program design and administrative procedures.
- Records employee enrollment in benefits.
- Explains and interprets more complex aspects of company insurance programs to employees and dependents.
- Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk.
- Qualifications:*
- Customer Service Experience
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