Quality Operator

2 months ago


Concord CA, United States AAA Northern California, Nevada & Utah Careers Full time

JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
~ Paid Holidays
~ Tuition Reimbursement Program

.
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Ability to drive a manual/automatic shift vehicle
Education & Training. E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience- Preferred
ASE (Automotive Service Excellence) Certification- Preferred
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; Vehicle recovery sites may be wet, messy and hazardous. ERS
-
50 hourly with potential to make up to an additional $1,300 per month with quality and productivity incentives.



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