Overnight-Store Team Leader

2 months ago


Tulsa OK, United States House of Sport Full time

House of Sport by DICK'S Sporting Goods is more than just a store. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today
As the Climbing Lead, you will bring your passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in store rock wall experience . You will drive the engagement, training and educational programs for both customers and teammates in all aspects of climbing. As the Climbing Lead, you are responsible for monitoring climbing activities and providing assistance to climbers. You will direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager. Additional responsibilities include driving results, ensuring Company standards, and assisting in other operations as needed.
Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions.
Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status.
Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls.
Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and where applicable, the field.
Ensures the safety and security of teammates, customers and property per local regulations.
Assist with training associates on Company procedures and programs; this includes new associate training and cross training current associates.
Share timely feedback on projects, tasks and deliverables.
Manage team-building events at the rock wall with guides.
Perform other tasks as assigned by management.

Here are the competencies we expect from our Store leaders:
Decision-Quality/Decision-Making Abilities
Effective Team Building Skills
Flexible availability - including nights, weekend, and holidays
Prior retail sales experience (or customer-focused experience) preferred


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