voxai

Full-time Description Our Company:Voxai Solutions has been a leader in contact center technology and services since its founding in 2005. We focus on building applications and providing services that improve the customer experience for large contact centers. We have grown to over 200 employees in the last 21 years and our customer list includes many...

Full-time Description Our CompanyVoxai Solutions has been a leader in contact center technology and services since its founding in 2005. We focus on building applications and providing services that improve the customer experience for large contact centers. We have grown to over 200 employees in the last 21 years and our customer list includes many...

Full-time Description  The Customer Success Manager (CSM) serves as the primary customer-facing leader responsible for ensuring customers realize measurable business value from their CCaaS investments.As a CCaaS reseller and systems integrator, Voxai partners with customers across software, professional services, integrations, managed services, and...

Job DescriptionJob DescriptionDescription: Our CompanyVoxai Solutions has been a leader in contact center technology and services since its founding in 2005. We focus on building applications and providing services that improve the customer experience for large contact centers. We have grown to over 200 employees in the last 21 years and our customer list...

Full-time Description This role is an excellent entry point for candidates with a Computer Science, Information Systems, or related technical background who are eager to build a career in the IT industry.As a Quality Assurance Consultant, you will support enterprise contact center technology used by corporations and government organizations. This...

Contact Center Technology Consultant (NICE CXone) About the Role Voxai Solutions, Inc. in Coppell, TX is seeking an in-person Contact Center Technology Consultant with hands-on experience in NICE CXone to support and enhance modern, cloud-based customer engagement platforms. This role is ideal for someone who enjoys solving technical challenges, improving...

Full-time Description Provide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis using monitoring and alerting platforms. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our...

Voxai in Coppell, TX is seeking a on-site Monitoring and Support Specialist responsible for monitoring and supporting customer applications and cloud environments 24x7x365, using monitoring and alerting platforms. You will help apply AI solutions, automate processes, deliver enhancements, and participate in incident management with RCA, ensuring high...

Voxai Solutions Inc. in Coppell, TX is seeking an on-site IT operations specialist to monitor customer applications and cloud environments around the clock, leveraging monitoring platforms to ensure high availability. The role focuses on AI-assisted diagnostics, incident investigation, RCA, and coordinating changes with customers and internal teams to drive...

Voxai Solutions, Inc. in Coppell, TX is seeking a Contact Center Technology Consultant with hands-on experience in NICE CXone. This role involves day-to-day system support and configuration of modern customer engagement platforms. Ideal candidates will have 2+ years of experience with enterprise contact center platforms and strong troubleshooting and...

Voxai Solutions in Coppell, Texas, is looking for a Quality Assurance Consultant. This entry-level role supports enterprise contact center technology and involves maintaining and testing systems critical for customer communication. The ideal candidate will work within existing processes and contribute to QA standards, and metrics tracking. Tasks include...

Description Provide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis using monitoring and alerting platforms. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our Customers'...

Description Provide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis using monitoring and alerting platforms. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our Customers'...

DescriptionThe Customer Success Manager (CSM) serves as the primary customer-facing leader responsible for ensuring customers realize measurable business value from their CCaaS investments.As a CCaaS reseller and systems integrator, Voxai partners with customers across software, professional services, integrations, managed services, and ongoing optimization....

Full-time Description  The Voxai Project Manager is the focal point and coordinator for the creation and management of the project plan for the call/contact center implementation. Major decisions concerning changes in project budget, schedule and delivery scope are evaluated, communicated, integrated and managed by the Voxai Project Manager. As a key...

DescriptionProvide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis using monitoring and alerting platforms. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our Customers'...

Description Our Company: Voxai Solutions has been a leader in contact center technology and services since its founding in 2005. We focus on building applications and providing services that improve the customer experience for large contact centers. We have grown to over 200 employees in the last 21 years and our customer list includes many Fortune 500...

Job Type Full-time Description The Voxai Project Manager is the focal point and coordinator for the creation and management of the project plan for the call/contact center implementation. Major decisions concerning changes in project budget, schedule and delivery scope are evaluated, communicated, integrated and managed by the Voxai Project Manager. As a...

Voxai Solutions is looking for a Customer Success Manager to lead customer engagement and ensure value from CCaaS investments. This role builds trusted relationships, develops success plans, and drives adoption of technology across enterprise clients.The successful candidate will manage the customer lifecycle from onboarding through renewal, working closely...

Description This role is an excellent entry point for candidates with a Computer Science, Information Systems, or related technical background who are eager to build a career in the IT industry. As a Quality Assurance Consultant, you will support enterprise contact center technology used by corporations and government organizations. This position involves...