verida inc

Verida Inc in Washington, DC is seeking a Compliance Manager to assure NEMT providers meet contractual compliance for vehicles, drivers, and required training. The role oversees incidents under the Verida agreement and ensures timely data submission and reporting.Responsibilities include contract generation, relationship management with clients and...

Verida Inc. in Indianapolis, IN seeks a Customer Service Representative to deliver accurate, courteous assistance for non-emergency medical transportation requests. You will assist callers, verify information, and schedule the appropriate travel. The role requires basic computer and typing skills, the ability to work in a busy environment, and the capacity...

Verida Inc. in Washington, DC is seeking a Business Systems Analyst to administer, maintain, and support business software applications as the SME for assigned systems.The role analyzes processes, documents requirements, defines project scope, and develops solutions aligned with organizational goals while training users and producing reports to support...

Verida Inc. in Washington, DC seeks a Transportation Provider Network Manager to oversee the provider network within an assigned region.You will manage daily operations, ensure compliance with federal/state requirements, and drive network performance and fiduciary responsibilities. Responsibilities include recruiting providers, educating them on success...

Southeastrans is seeking an After-Hours Dispatch Team Lead in Villa Rica, GA to manage after-hours dispatch operations, respond to discharge orders and ride requests, and maintain a professional image on every phone call. You will organize routes, monitor ETA, coordinate with providers, and escalate issues as needed, ensuring timely service and customer...

Verida Inc. is seeking a Senior Manager of Information Systems in Washington, DC to oversee IT systems, lead cross-functional teams, and drive project milestones aligned with business strategy.The role will require hands-on coordination of software and hardware resources, documentation of requirements, and ensuring timely production turnover and ongoing...

Verida, Inc. in Villa Rica, GA seeks an Application Support Analyst I to analyze information security systems and develop protective measures. Requires a bachelor's degree and at least 5 years in the field; role involves collaboration with development teams to design secure software and conduct security reviews. The position emphasizes disaster recovery...

Verida Inc. is seeking a Transportation Relations Education & Training Manager in DC to lead all education, training, and outreach initiatives for transportation providers and beneficiaries. The role develops, coordinates, and evaluates program awareness and training materials with fiduciary responsibility for provider networks and program...

Verida Inc. is seeking a Regional Director for the DC region to oversee all NET contracted services, including call center operations, provider network management, compliance, and quality control. This role ensures contract performance and uninterrupted service to beneficiaries.The ideal candidate will lead cross-functional teams, develop operational...

Call Center Operation Assistant Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. Essential Functions: Monitor the operation in accordance with policies and procedures. Train and coach team members in conjunction with supervisor. Responsible for...

Verida, Inc. is seeking a Call Center Manager in Wisconsin to lead daily operations and manage workforce scheduling. The ideal candidate will have extensive experience in high-volume call centers and a strong background in operations management with a focus on performance and customer experience. This role is crucial for ensuring efficient service delivery...

Drivers in the District of Columbia Region Drives NET vehicle to transport eligible Medicaid members to and from appointment. Essential Functions: Perform assigned daily transports in safe and timely manner. Operate vehicle safely Complete all paperwork required for transportation services rendered. Complete a daily inspection of assigned vehicle...

Transportation Department Assistant Assist the Supervisor in the Transportation Department in accordance with policies and procedures. Transportation Department encompasses, but is not limited to demand, standing order and urgent care trip routing, dispatching and monitoring; QRV routing, dispatching and monitoring; provider, member and facility...

Job Title Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. Essential Functions Answers phones for Medicaid-eligible requests for non-emergency discharges, ride requests and dispatch estimated time of arrivals. Places orders in the...

Call Center Trainer The Call Center Trainer delivers training programs for new hire and existing employees in a customer service call center environment. This role prepares employees to provide excellent service, navigate systems, follow policies, and meet performance standards. The trainer supports onboarding, nesting, refresher training, and coaching to...

Verida Inc. in Villa Rica, GA is seeking a Full Time Admin Support Worker to assist the Supervisor in the call center. You will help ensure smooth call center operations across shifts and provide reliable administrative support. The role requires strong reading, writing, arithmetic, and typing skills, with professional verbal and written communication. A...

Verida, Inc. in Madison, WI seeks an Admin Support Worker for on-site responsibilities in Villa Rica, GA interplay. The role coordinates department activities, supervises staff, and handles reports and service quality. Candidates need strong communication, leadership, MS Office skills, and call center experience to drive productivity and service excellence...

Non-Emergency Medical Transportation Service Coordinator This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services Essential Functions: Assists callers efficiently and in a polite, courteous and professional manner...

Verida, Inc. in Madison, Wisconsin, is seeking a Quality Assurance Specialist to receive, investigate, and report service complaints and assist the Manager of Complaints and Grievances in quality control and provider improvement. The role involves enforcing quality policies, maintaining positive provider relationships, investigating all complaints, and...

Logistics Manager The Logistics Manager is responsible for overseeing the daily transportation operations of the Non-Emergency Medical Transportation (NEMT) company, ensuring efficient scheduling, resource allocation of vehicles, contract compliance, and member trips. This role requires a strong understanding of all client, provider and facility contracts to...