tier 1 technical support

Job Summary The Tier 1 Technical Support professional provides first-level IT support and troubleshooting for software, network, hardware, and workstation issues. The role assists users, resolves basic technical problems, images and deploys computers, installs software and security updates, documents incidents, and escalates complex issues to...

Tier 1 Technical Support Location – Kansas City Working Group – 3 Travel Required – No Classification – Non-Exempt Leadership Level – GS 3 to GS 4 *Core Competencies associated with this role:  Attendance & Punctuality, Customer Service, Dependability, Job Knowledge AutoAlert is the original disruptor in the automotive software space. Our...

Synology America, a fast growing network storage company has an opening for Tier 1 Technical Support.  The candidate must meet the following criteria: - Have good communication skills for phone communication, email communication, social media, and other internet media - Be familiar with network troubleshooting - Self-motivated to gain basic proficiency with...

 About Us We’re a growing Managed Services Provider (MSP) that specializes in supporting credit unions with their IT needs. Our mission? To keep their technology running smoothly, securely, and efficiently so they can focus on serving their members. We’re all about teamwork, innovation, and having fun while doing what we love.Are you a tech-savvy...

The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our support. We believe in the Best Ever experiences from the inside out - so this means we’re looking for an approachable, friendly candidate who will...

DuraLabel is currently seeking a Tier 1 Technical Support/Call Center Representative to join our highly reputable team. If you have hands-on technical aptitude, a sharp eye for detail, enjoy customer service and are driven to work both independently and with a team, this could be the job for you! Job Description:Communication via phone and e-mail to assist...

Overview DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and...

SMS is looking for a Tier I Technical Support to support our ARTEMIS team. ARTEMIS VI provides comprehensive Information Technology support services to the Air Force Research Laboratory (AFRL) at Edwards Air Force Base, California. The team supports more than 500 personnel across both classified and unclassified research environments, ensuring the...

Synology America, a fast growing network storage company has an opening for Tier 1 Technical Support. The candidate must meet the following criteria - Have good communication skills for phone communication, email communication, social media, and other internet media - Be familiar with network troubleshooting - Self-motivated to gain basic proficiency with...

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Technical Support Representative (Tier 1) – OnsitePrimary Location: Morrow, GATime Type: Full TimeLanguage: EnglishWorkstyle: OnsiteCategory: Technical Support / Customer ServiceWe’re looking for...

Overview  DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government,...

Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

About Us Think background checks are boring? Think again. At Vertical Screen, we’re the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world’s leading applicant screening firms — but we’re not your typical background check company. With our family of companies — Business Information Group,...

Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

DuraLabel is currently seeking a Tier 1 Technical Support/Call Center Representative to join our highly reputable team. If you have hands-on technical aptitude, a sharp eye for detail, enjoy customer service and are driven to work both independently and with a team, this could be the job for you! Job Description: Communication via phone and e-mail to...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...