technical support representative jobs in New York

Role : Technical Support Representative (TSR) (5 Months Contract) Experience : 0 to 1 Years Work Model: 100% Remote (Work from Home). Must Requiremen t: Must have a dedicated, quiet workspace with high-speed internet connectivity. Own Laptop/Desktop Interview Steps- Assessment test , 1 interview Job Description: The Technical Support Representative (TSR)...

Role : Technical Support Representative (TSR) (5 Months Contract) Experience : 0 to 1 Years Work Model: 100% Remote (Work from Home). Must Requiremen t: Must have a dedicated, quiet workspace with high-speed internet connectivity. Own Laptop/Desktop Interview Steps- Assessment test , 1 interview Job Description: The Technical Support Representative (TSR)...

Description This positi on is responsible for providing remote technical support to internal and external customers concerning complex mechanical, electronic, and operational aspects of machines and serves as a resource for other troubleshooting staff in the diagnosis and resolution of escalated issues .  Independently develops and maintains ...

AGTEK Technical Support Representative This role is fully remote, with a preference for candidates based in the Eastern United States. Hexagon is committed to a simple, yet powerful purpose: putting data to work to empower an autonomous future. Data is in Hexagon’s DNA. Combined with a strong R&D base that drives innovation to grow organically, we have...

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in...

Job Summary: Join Our Team as a Technical Support Representative! Are you passionate about technology and love helping others succeed? We are looking for a Technical Support Representative to deliver exceptional customer service while providing technical solutions. If you enjoy troubleshooting and have a knack for problem-solving, this role offers an...

About Us At MadCap Software, we’re at the forefront of developing best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting. More than 10,000 leading organizations around the globe rely on MadCap Software’s solutions to create better content experiences for their customers and employees. Come...

At Zephyrus Engineering Limited The Technical Support Representative serves as the primary point of contact for clients seeking technical assistance with our services. This role involves diagnosing issues, providing solutions, and ensuring high levels of customer satisfaction while collaborating with cross-functional teams to enhance product performance...

Technical Support Representative (Remote USA) | $40-$50 per Hour Are You the Go-To Person for Tech Issues? At Bridgepoint Works, we believe that seamless technology is the backbone of great engineering. We're looking for a Technical Support Representative who is passionate about helping users, troubleshooting technical issues, and ensuring smooth IT...

We’re looking for a Desktop Support / IT Support Specialist to join our NYC-based IT team. This is a hands-on, fully onsite role supporting end users across the organization with desktop hardware, software, access, and day-to-day technical issues. The ideal candidate is someone who enjoys troubleshooting, working directly with users, and taking...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Job Responsibilities: Inbound Telephone Support  – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is...

Technical Support Representative (Remote) Nexis Builds 100% Remote | Full-Time | Flexible Hours Are you a natural problem-solver who thrives on helping others? Do you enjoy guiding customers through technical solutions while working from the comfort of your home? If so, Nexis Builds is looking for a Technical Support Representative to join our growing...

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds,...

Technical Support Representative I (Remote)HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and...

About the Role Join a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You’ll work closely with users and senior IT staff across a fast-paced, technology-driven environment. Core Responsibilities Manage Active Directory accounts, groups, permissions, password resets, and MFA. Provide...

Experience supporting Windows 10 and Windows 11 operating systems in enterprise environments Experience with iOS and Android device support Solid understanding of Active Directory , including users, groups, and computer objects Proficiency with Microsoft Intune for device deployment, configuration, and management Hands‑on experience with ...

Provide top-tier technical support to customers, ensuring high satisfaction and resolution. Manage a high volume of cases, meeting key metrics like first contact resolution and timely case closure. Skills and Experience: Bachelor's degree or equivalent, with experience in phone and email support. Strong written and verbal communication, plus experience with...

As a full-time remote Technical Support Help Desk Representative, the successful candidate will serve as a primary contact for customer technical issues, investigating and resolving incidents while documenting processes and enhancing product knowledge across various platforms. Key responsibilitiesResponding to inbound technical support inquiries via phone,...

Job Responsibilities:Inbound Telephone Support– perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged...