technical support chemist - remote jobs in New York

Thales Group is seeking an Escalation Manager – Technical Support for a remote Canada-based role. You will manage escalations across high-value accounts, serving as the primary voice of the customer to ensure optimal performance and steady operations of Thales products and services. You will lead cross-functional teams, coordinate with CSM, and drive...

Harris Computer seeks a Technical Software Support Engineer to provide high-quality technical assistance for i2 software applications. The role includes diagnosing issues, guiding customers, and collaborating with development teams to resolve complex problems. Ideal candidates will have a CS/IT background, experience in enterprise software support, and...

Medius is seeking a Technical Support Engineer – Medius Payments Support L2 to join our US-based, fully remote team. Based on the West Coast (PST), you will troubleshoot Medius Payments, Supplier Management, and Supplier Portal, collaborating with R&D, L1 Support, and Consulting to resolve complex issues while improving processes. Responsibilities include...

BairesDev is hiring a Customer Support Analyst for a fully remote role based in the United States. You will assist customers with technical concerns across multiple channels, troubleshoot issues, and guide users to practical solutions while documenting interactions in our systems. Ideal candidates bring at least three years in customer or technical support,...

SupportYourApp is seeking a Technical Support Consultant in the United States for a short-term engagement with potential to extend into a long-term collaboration. You will provide technical support via email, calls and chats, handle D2C and B2B inquiries, troubleshoot issues, and guide customers through solutions step-by-step. Requirements include at least 1...

Keeper Security is hiring a passionate B2B Customer Support Representative to join the dynamic B2B Support team. This is a 100% remote position with potential for hybrid scheduling for candidates in the Chicago, IL area. You will handle client requests via phone and email through Salesforce, providing fast, accurate technical assistance to Keeper customers...

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless...

Exemplar Luxury Group seeks a strategic, forward-thinking technical mind to coordinate frontline technical support for our Customer Service operations. You will act as a liaison for internal associates and vendor partners, driving efficiency and real-time incident management in a fast-paced luxury retail environment. You will manage access/licensing, support...

Emphasys Software, a division within Aquila, is seeking a Technical Support Specialist, GovTech, to join our remote US team. You will provide frontline technical expertise across hosted environments, focusing on Azure Virtual Desktop, MSIX App Streaming, SQL performance, and deployment pipelines. You will collaborate with Infrastructure, Development, and...

Honorlock, the leading online proctoring solution, is seeking a Technical Support Engineer to scale our customer experience by delivering deep technical assistance to developers, administrators, and institutional partners. You will be the bridge between Support, Engineering, and Product, diagnosing complex issues, guiding API integrations, and maintaining...

Journal Technologies is seeking an Intermediate Technical Support Analyst to provide technical software support. The role requires strong communication, analytical thinking, and the ability to resolve complex software issues while delivering excellent customer service. You will respond to requests via phone, email, and support portal, troubleshoot using...

Hercules is hiring a Technical Support Engineer for weekend coverage to help our top customers build and scale their apps. This role owns resolving issues in customer apps, maintaining knowledge bases, and contributing to platform improvements during weekend hours. The ideal candidate has strong TypeScript and React background, deep understanding of modern...

Job Title Technical Support Representative Position Overview Shaw Industries is looking for a Technical Support Representative for both our commercial and residential businesses. Position will require a combination of skills including hands-on floor installation experience and strong communication / interpersonal skills. This is a remote opportunity...

Accruent is seeking a Technical Support Consultant I (Tier 2) to resolve complex product issues, guide diverse audiences, and contribute to knowledge bases. You will deepen technical expertise, influence operational improvements, and provide legendary support across multiple products while maintaining ownership and proactive communication. The role involves...

SOLV Energy is seeking an Administrative Specialist to support the Technical Resource Team and help manage work orders, metadata, and inventory data for facilities nationwide. This fully remote role collaborates with internal teams to onboard, rework, and offboard facilities and ensure data accuracy. You will support contract-based maintenance scheduling and...

Silgan Dispensing is seeking an experienced Technical Sales Support professional to back our North America Healthcare business from a remote, home-based position. You will serve as a key technical resource, partnering with customers, CDMOs, the Sales team, and internal departments to support projects from concept through commercialization. The role requires...

Lumana is a fast-growing startup in the U.S. Eastern Time Zone, offering an AI video security platform. We seek a Technical Support Engineer to ensure reliability and performance of deployed systems, troubleshoot complex hardware and software issues, and work with field teams, engineering, and QA to drive robust solutions. The role is remote within the...

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. Job Description Help with necessary tasks required for SOLV Energy’s Technical Resource Team and SOLV Energy’s work order and ticket management...

BD is seeking a Technical Support Specialist 2 to assist with complex, time-sensitive issues across Medstation systems and ES 1.1x upgrades. The role involves remote troubleshooting, escalating to field service as needed, and delivering timely customer updates while maintaining high data integrity in Salesforce. The successful candidate has a technical...

VXI Global Solutions is hiring a Technical Support Advisor for a remote call center role. You will handle customer inquiries, diagnose and troubleshoot issues on iOS, macOS, smartphones, tablets, and PCs, and guide users to effective solutions. The position emphasizes strong communication, problem-solving, and teamwork in a fast-paced environment. The role...