remote tech jobs in New York

The Helmsman Group LLC is seeking a Customer Service Representative – Technical Support to deliver high-quality technical assistance across products, apps, devices, and accounts. You will combine strong customer service with practical troubleshooting, document interactions, and ensure timely resolution of issues. Responsibilities include multi-channel...

Teleperformance USA is seeking a Technology Technical Support Specialist to serve as the primary contact for clients, handling inbound and outbound communications with professionalism. The role emphasizes fast, high-quality service delivery using web-based tools to resolve inquiries and ensure a seamless customer experience. Successful candidates will...

Beacon Biosignals is transforming precision medicine for the brain with at-home EEG platforms for clinical development and diagnostics. We are a scaling company with a strong remote culture and a focus on improving patient outcomes. Beacon Biosignals is seeking a frontline customer support specialist for a fully remote US-based role. You will resolve issues,...

Jack Henry & Associates, Inc. seeks a Technical Support Engineering Manager to lead a Level 2 Support team in the SmartPay group. You will drive escalations, mentor engineers, and partner with product and others to resolve complex issues in a fast-paced environment. Based remotely from anywhere in the U.S. and travel up to 5% for team meetings, you will help...

Transcom is hiring a Technical Support Agent to support customers with smartphones, tablets, and computers from home. This role requires strong computer knowledge, excellent English communication skills, and the ability to work full-time hours. You will engage with callers to troubleshoot technical issues and provide outstanding customer service. Benefits...

Emergent Staffing is a fast-growing IT staffing company offering a fully remote opportunity for an Account Executive. You will build new business relationships, open doors with SMB to enterprise clients, and partner with recruiters to align on hiring priorities. A consultative selling approach and a proven vetting process underpin success. Join a...

XOTIC PC is seeking enthusiastic, customer-focused team members to join our nationwide, work-from-home Customer Service & Sales Team. You will guide buyers, answer inquiries across phone, chat, and email, and recommend high-performance systems tailored for gamers and creators. Ideal candidates have strong communication, multitasking ability, and a passion...

FUJIFILM Healthcare Americas Corporation is seeking a Technical Support Engineer for remote Tier II support of Synapse products. You will troubleshoot, document, and escalate issues while delivering timely customer responses from our US operations. The role requires after-hours work, occasional travel, and compliance with FDA/ISO standards. The position...

DOT Compliance is a cloud Quality and Compliance SaaS provider serving the life science industry. We are seeking a Technical Customer Support Team Lead to manage the NA remote support team, ensure SLA adherence, and drive KPIs while coaching a small team of engineers. The role requires SaaS experience, Salesforce administration, and strong cross-functional...

ALTOUR, a division of Internova Travel Group, seeks a Project Delivery Manager to coordinate Travel Technology initiatives and deliver projects from concept through completion. This remote US-based role focuses on maintaining alignment with business priorities and providing clear progress updates. Leaders value strong organization, communication, and the...

Cengage Group is seeking a Customer Support Specialist to provide live and non-live support for digital solutions in an educational setting. This remote role emphasizes troubleshooting OS, browsers, connectivity, and documenting interactions. You will collaborate with teams to route issues and capture feature requests while upholding service standards. The...

CloudMasonry, a Salesforce consultancy, seeks a Salesforce Technical Architect to lead enterprise deployments on the Salesforce platform. You will own design, integration strategy, governance, and delivery across multi-cloud engagements, communicating with technical and non-technical stakeholders, and mentoring teams. This is a remote US-based role open to...

Generac Power Systems is seeking a Customer Experience Technical Representative to ensure a true “Customer First” experience. You will provide accurate information, answer questions, and resolve issues across multiple channels to support homeowners and businesses. The role is remote with a Wisconsin on-site training period of 4–6 weeks. Shifts run...

Edmentum is a Remote First company focused on tech-enabled learning solutions in the United States. The Technical Support Specialist will deliver high-quality customer support across channels, troubleshoot complex issues, and serve as a subject matter expert for teammates. The role emphasizes excellent communication, problem solving, and a strong...

ALTOUR, a division of Internova Travel Group, seeks a Project Delivery Manager to coordinate Travel Technology initiatives from concept to completion. You will align teams across Business, Operations, and Tech, tracking milestones, dependencies, and delivery readiness. The role emphasizes organization, follow-through, and clear stakeholder communications in...

Teleperformance seeks an Automotive Technical Service Specialist to serve as the primary contact for client inquiries, resolving technical questions via phone, email, chat and social media. This remote role supports a high-velocity customer service environment with a focus on problem solving and quick resolution. The ideal candidate has at least 6 months in...

Turing is seeking experienced software engineers (tech lead level) to help build LLM evaluation datasets from public GitHub histories. You will lead hands-on work, automate environments with Docker, triage issues, and assess test coverage. The role involves running code locally to gauge LLM performance and collaborating with researchers on challenging...

Gainwell Technologies is seeking a Supervisor - Pharmacy Technician Support to lead a remote team delivering high-quality customer service in pharmacy operations. You will mentor staff, monitor SLAs, drive process improvements, and partner with leadership to develop training programs and performance metrics. This fully remote role offers growth...

Cuesta Partners, LLC is seeking a Manager/Sr. Manager in its M&A practice to lead technology due diligence engagements and guide teams in fast-paced private equity environments.This role emphasizes technology risk assessment, architectural review, and business impact communication to investors. The position combines deep technical expertise with strategic...

This job is what Jerry is all about: helping our customers take care of their most important assets, their car and home, with the kind of warmth and speed they didn't expect from an insurance company.Car and home are people's most important assets, yet the experience of owning them is stuck in the 90s. Every part of the journey - insurance, repairs,...