remote helpdesk support

This job is with Encode, Inc a fully owned subsidiary of Lancesoft Role Purpose: Provide Tier 1/2 remote support for user issues, resolving incidents efficiently, and ensuring business continuity for hybrid/remote users. Key Responsibilities: • Respond to and resolve service requests and incidents submitted via the ITSM/ticketing system. • Troubleshoot...

Essential Functions and Responsibilities 1. Maintain call and support metrics at required level for assigned area. 2. Escalate tasks due to need for higher level of technical ability or customer service skills required. 3. Utilize help request system to document work and customer interaction. Qualifications, Credentials, and Competencies: Minimum...

The University of Florida is seeking a part-time STAS - Student Assistant to provide Level 1 and 2 remote technical support for the Lastinger Center's online initiatives, including Early Learning Florida and related programs. The role is fully remote and off-campus, with responsibilities across email, phone, and chat support. Candidates must be eligible to...

Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client...

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. Pay Rate: $21.00 per hour, with weekly pay. Start Date: ASAP End Date: June 30, 2026 Schedule: Monday – Friday; 8:00am – 5:00pm Location: Remote position but the...

About Company (Work from home Position) Empowering Digital Transformation through Social Media & IT Services With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our...

Job DescriptionSkills and Experience Needed:High School Diploma or GED required. Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. Successful candidates should possess technical skills in the following areas: PC hardware for workstations and laptops, Network...

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent...

Company DescriptionvTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.We use our expertise, knowledge, and global...

Company DescriptionComtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT...

Make a Difference Every Day At The Child Center of NY, we believe every child deserves the opportunity to thrive. Each year we serve thousands of children, youth, and families across New York City through early childhood education, behavioral health, youth development, residential treatment, health services, and family support programs. Whether you're...

Company DescriptionIntegrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has...

  Location: Santa Clara, CA (Full-Time Onsite)📄 Contract: Long-Term Contract💼 Experience: 6+ YearsAs a core member of our IT team, you will:Provide Expert Technical Assistance: Serve as the primary point of contact for technical support, delivering prompt and effective assistance to end-users via phone, email, chat, and remote access.Troubleshoot...

Company Description360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing...

Company DescriptionUS Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation...

Company DescriptionApexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.We work in the areas of...

Company DescriptionDirect ClientJob DescriptionTitle: Helpdesk Analyst (1st Shift)Duration: 12+ monthsLocation: Washington, DCThe candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell...

Duration: Assignment through EOY, Possibility of extension based on demand.   Job Description: To provide support of authorized IT Devices for business use in connection with IT platforms, resources, services, and systems in serving the operational interests of the company.  Perform as part of the Service Desk (SD) team, serving as a single point of...

Job DescriptionJob Title : Helpdesk SupportLocation: Phoenix, AZDuration: ContractJob Description:· Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred).· Break-fix/troubleshooting· Asset/inventory management· Experience in customer support, good communication skill and should be pro-active.Additional InformationAll your information...

DescriptionAbout usAcusensus pioneers intelligent road safety enforcement solutions that can be rapidly deployed to address road safety challenges. Our mission is simple: changing behaviours, saving lives. Using advanced AI and hardware technology, we deliver fixed-location, trailer-based, and vehicle-based enforcement solutions for governments across...