queue-it

Gladiatoremergence Fort Meade, MD is seeking a Level 2 Queue Coordinator for an on-site role supporting TS/SCI + Full Scope Poly. The successful candidate will monitor queues, route and prioritize tickets, and coordinate with on-site resources to meet SLA targets.Requires 5 years in customer service or NOC, 2 years in enterprise environments, and 24x7...

Are you passionate about astronomy, observational science, and advanced instrumentation? Do you enjoy working at the intersection of science, technology, and discovery? We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise...

Gladiatoremergence Fort Meade, MD seeks a Level 2 Queue Manager to monitor queues, reallocate tickets, and uphold SLA targets on-site. The role emphasizes coordinating cross-team efforts to ensure timely incident response and customer satisfaction across multiple locations.The ideal candidate brings 2+ years in a large enterprise environment, hands-on...

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy:As the IT Queue Manager Level II ...

The California ISO in California seeks a Queue Management Specialist to administer the interconnection queue, analyze issues, and coordinate with interconnection customers, PTOs, and internal teams. This role emphasizes data-driven decision making and regulatory compliance. Candidates should have a Bachelor's degree and 2+ years of related experience, with...

Havenly, Inc. seeks a CX Team Operations Specialist to own queue health, daily huddles, and escalations beyond Senior Agents. You will handle 40 to 50% of customer contacts with empathy, delivering clear, timely, first-contact resolutions in Havenly's voice. This remote role partners with the Team Lead and cross‑brand teams to balance workload and maintain...

Queue Specialist The Queue Specialist is an individual contributor responsible for the day-to-day performance of the support ticket queue within the Customer Service organization. The role maintains visibility into queue health, service-level performance, workload distribution, case quality, and timely routing and escalation across all priorities. The Queue...

Queue Manager / Dispatcher Empower AI is seeking a Queue Manager / Dispatcher to manage the flow of work through an enterprise IT Service Desk supporting a Department of War agency with approximately 13,000 users. Where analysts resolve tickets, the Coordinator makes the operational decisions that determine which tickets reach which resolver groups and when:...

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI...

Havenly, Inc. seeks a CX Team Operations Specialist to own queue health, daily huddles, and escalations beyond Senior Agents. You will handle 40 to 50% of customer contacts with empathy, delivering clear, timely, first-contact resolutions in Havenly's voice. This remote role partners with the Team Lead and cross‑brand teams to balance workload and maintain...

The Queue Support Rep will serve as the primary point of contact for assigned customer accounts, providing responsive support, coordinating service requests, and ensuring timely resolution of customer inquiries and service issues. Duties and Responsibilities: Coordinate and follow up on work orders with affiliate partners to ensure timely completion. ...

Are you passionate about astronomy, observational science, and advanced instrumentation? Do you enjoy working at the intersection of science, technology, and discovery? We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize exoplanets through ultra-precise...

Security Clearance: TS/SCI with Polygraph Salary Range: $84,000 – $100,000 / year Workflow Queue Coordinator Job ID: WQC-26-16553809 Location: Annapolis Junction, MD, 20701 Category: Systems Administration Employment Type: Full-Time Security Clearance: TS/SCI with Polygraph Salary Range: $84,000 – $100,000 / year Shift Schedule & Availability Regular...

ServiceNow Queue Manager Fort Lauderdale, FL Full Time Program Management Experienced Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking aServiceNow Queue Managerto oversee and manageServiceNow ticket workflowsrelated to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role...

Assistant Queue Observer Are you passionate about astronomy, observational science, and advanced instrumentation? Do you enjoy working at the intersection of science, technology, and discovery? We are seeking an Assistant Queue Observer to support operations of the NEID spectrograph, a state-of-the-art instrument designed to detect and characterize...

CVS Health Job OpportunityWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be...

Visitor Experience Manager The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan's west side, The Shed brings together established...

Extra Utility Worker (Part-Time) The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan's west side, The Shed brings together...

ServiceNow Queue Management Specialist NexGen Data Systems is seeking a ServiceNow Queue Management Specialist to provide daily lifecycle oversight of DLA Enterprise Infrastructure Application Support tickets, incidents, changes, tasks, and service requests. The ServiceNow Queue Management Specialist will monitor assigned ServiceNow queues, route work to the...

A national healthcare provider is seeking an Inbound/Outbound Queue Associate for a fully telework position in Baton Rouge, Louisiana. Responsibilities include intake and referral coordination, ensuring quality and compliance with medical service standards. The ideal candidate should have 1-2 years of call center experience and familiarity with medical...