neumo

Job SummaryThe Vice President of Customer Care will lead Neumo’s customer support strategy, ensuring exceptional support and satisfaction for public sector clients, including government agencies, municipalities, and their constituents. This role will oversee global customer support operations, aligning with Neumo’s mission, and drive continuous...

Audit Analyst The Audit Analyst will perform, conduct and work to improve Time reporting, Tsheets implementation and maintenance, billing and collection processes and the position will oversee and conduct technical operational reporting, billing and collections tasks, and communicate system requirement changes within the RdsNet system to meet our client's...

Customer Support Specialist Responsible for providing quality customer support for taxpayers and sometimes clients through phones, email, and correspondence, new client implementations and at times, being the main point of contact for existing and new clients/services, processing of payments, data analyzation and detailed reporting, and providing follow-up...

Audit Analyst The Audit Analyst will perform, conduct and work to improve Time reporting, Tsheets implementation and maintenance, billing and collection processes and the position will oversee and conduct technical operational reporting, billing and collections tasks, and communicate system requirement changes within the RdsNet system to meet our client's...

Job Summary: The Customer Support Specialist – Neumo Payments is responsible for front-line support of Neumo Payments product and services to handling inbound calls, texts, and tickets across Neumo Payments.Duties and Responsibilities:Client & Defendant SupportAnswer inbound support calls, texts, and emails from Neumo Payments client staff, citizens and...

Neumo is seeking a Vice President of Customer Care to lead our customer support strategy for public sector clients, including government agencies and municipalities. You will drive a world-class global support organization and align with Neumo’s mission through data analytics and AI.You will centralize three discrete support models, champion a culture of...

Job Summary:The Director of Database Administration the Database Administration team and holds ultimate accountability for the availability, performance, security, and disaster-recovery readiness of the organization's Microsoft SQL Server environment. This role combines hands-on technical leadership with people management, sets the strategy for high...

Job Summary:The Mailroom Operator is responsible for operating high volume, envelope inserter equipment. Operator keeps work area in order and staged.  Process high volume of mail dailyDuties and Responsibilities:Operate mailroom equipmentMaintain accurate documentation and logsPerform accurate quality assurance checksDeliver mail to local post...

Job Title The fulfillment processor is responsible for processing and mailing registrations, titles and renewals submitted to the Neumo Fulfillment Center daily. This position is located in Fort Watne, IN. This is a full-time position. Duties and Responsibilities Use mailroom applications to process files Print registrations, titles, renewals etc. Ability...

Job Summary:The fulfillment processor is responsible for processing and mailing registrations, titles and renewals submitted to the Neumo Fulfillment Center daily. This position is located in Fort Watne, IN. This is a full-time position.Duties and Responsibilities:Use mailroom applications to process filesPrint registrations, titles, renewals etc.Ability to...

Job Summary:The Self Service Office (SSO) receptionist is responsible for assisting customers at Self Service Office locations.  An SSO receptionist should have the ability of learning a basic knowledge of Bureau of Motor Vehicles (BMV) operations and be skilled in face-to-face communications.  The location for this position will be the Michigan City,...

Job SummaryThe FileLocal Call Representative is responsible for providing technical support and assistance to taxpayers through phone and email interactions. This role requires strong problem-solving skills, effective communication, and the ability to guide customers through troubleshooting steps.  This position is ideal for individuals who thrive in a...

Job Summary:Responsible for providing quality customer support for Clients and Taxpayers through phones, email, and correspondence, new client implementations and at times, being the main point of contact for existing and new clients/services, processing of payments, and providing follow-up for Clients and Supervisors.Duties and...

Job Title The fulfillment processor is responsible for processing and mailing registrations, titles and renewals submitted to the Neumo Fulfillment Center daily. This position is located in Fort Watne, IN. This is a full-time position. Duties and Responsibilities Use mailroom applications to process files Print registrations, titles, renewals etc. ...

Job Summary:Responsible for providing quality customer support for Taxpayers through phone, email, and correspondence, daily processing of payments, and working DRE projects and new client implementations.Duties and Responsibilities:Inbound/outbound telephone customer serviceHandle support emails, refunds, research, resolve, and record problemsWork in...

Job Summary: The Account Executive’s primary responsibilities include prospecting, qualifying, selling and closing new business to state and local public sector customers primarily in the South Region.  The Account Executive brings strong leadership to the Customer engagement; uses resources within Neumo to solve customer problems with appropriate our...

Job SummaryThe QA Analyst is responsible for ensuring the quality, accuracy, and functionality of software releases and deployments through thorough testing, documentation, and communication with project teams. This role supports continuous improvement by maintaining organized tracking systems and ensuring that all assigned work items are completed...

Job Summary:The Maintenance and Facilities Technician is responsible for ensuring the overall safety, functionality, and appearance of the facility. This position plays a critical role in maintaining a clean, safe, and efficient work environment by performing routine preventive maintenance, responding to repair requests, and supporting the day-to-day...

Job Summary:Neumo is building a unified Information Security program across five lines of business and three legacy environments — Avenu, ITI, and GovOS. The CISO sets strategy and owns the board and executive relationship; the Senior Director, Information Security owns execution. This is a distinct, operational mandate: you run the program day to day,...

Tax Compliance Auditor Conduct tax and regulatory reviews on behalf of clients. Perform review functions to detect, correct, and document client tax/fee revenue deficiencies. Focus areas included but are not limited to; sales & use tax, franchise fees, business licenses, hotel/motel taxes, utility user taxes, and various other state and local taxes or...