level 1 help desk engineer jobs in Chicago

Genesis10 is currently seeking an IT Help Desk Technician - Level 1 - Onsite for a 3+ month contract to hire opportunity with a Major Insurance Company located in Chicago, IL. Pay Rate: $27.00 to $30.00 depending on qualifications. This role is part of a growing End User Services team undergoing an IT service transformation focused on strengthening...

Sims Limited is seeking a highly motivated and service-oriented Global Help Desk Manager to lead end-user support operations across Australia, New Zealand, and North America. This role is responsible for ensuring a consistent, high-quality IT support experience for employees across multiple regions while driving operational excellence, service maturity,...

Company Description DataMTX LLC is an innovative solutions provider with a 30+-year history in IT professional services and staffing, delivering best-in-class, dynamically engineered technology solutions. The company supports digital transformation initiatives including cloud migration and legacy stack-modernization all with an AI-First first emphasis that...

Help Desk Specialist - 100% Remote / Work from Home Global Professional Services Firm - Based in Midtown, Manhattan, NYC Full Time, Permanent Position Overview Our client, a top-tier global professional services firm, is seeking a Help Desk Specialist to support employees across its firm. This opportunity is well suited to a service-oriented IT...

Responsibilities This position has a target start date of early 2027. Piping Engineering & Analysis Synopsis The Piping Engineering & Analysis discipline performs evaluations for piping systems in accordance with ASME Boiler and Pressure Vessel Code, ASME B31.1, ASME B31.7, and other codes as applicable to the specific evaluation being performed. The Piping...

Senior Help Desk Technician Employment Type: Full Time  Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative...

Senior Help Desk Technician II Employment Type: Full Time  Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate...

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate...

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical...

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical...

Service Desk / Helpdesk Technician, Level 1, Chicago, IL Summary: This Service Desk / Helpdesk Technician, Level 1 position will provide hands-on technical support related to computer systems, hardware, or software. It will require strong technical knowledge and effective on-site and remote communication to both understand problems and explain their...

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate...

Howard Brown Health in Chicago, IL seeks an IT Help Desk Support Level I to provide enterprise-level first-line support for staff. You will diagnose hardware/software issues, document solutions, and ensure timely resolution with excellent customer service.You will register and manage tickets, escalate complex problems, contribute to the knowledge base, and...

DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or...

Location: Lombard, IL The Level 1 Desktop Support Analyst will join our growing team in Lombard to help support a variety of client projects. Responsibilities: Respond to technical support tickets and assist in determining the nature of the technical issues, almost exclusively via remote access. Identify and assist in the resolution of hardware, software,...

Level II Systems Engineer Escalations, Windows Server & Networking | Protek-IT | Chicago, IL (Hybrid) | $80K - $100K Are you the tech who gets handed the tickets L1 couldn't close, and actually enjoys it? Join Protek-IT as our Level II Systems Engineer: the escalation point for our service desk, remote and onsite, across 100+ client environments. You'll...

This is a contract role and hybrid to downtown. Position Summary We are seeking a GenAI Support Analyst to provide Level 1 and Level 2 operational and technical support for enterprise AI solutions. This role will serve as the primary point of contact for end users, troubleshooting issues, resolving incidents, and ensuring the reliable performance of...

Job Description Job Description TITLE: SERVICE DESK TECHNICIAN LOCATION: CHICAGO (3 days in office/2 days work from home) DURATION: 1 YEAR Job Description: * Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area.· * Apply policies to situations with minimal...