itsm jobs in Chicago

Senior ITSM Leader And ITIL Expert Northern Trust is seeking a senior ITSM leader and ITIL expert to lead the automation, optimization, and maturation of IT Service Management function. This role is accountable for transforming how IT services are governed, executed, and continuously improvedshifting from manual, compliance-heavy processes to automated,...

Who You'll Work with:As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with...

ServiceNow It Service Management (Itsm) Manager- Tech Cons Location: Chicago Other locations: Anywhere in Country Salary: Competitive Requisition ID: Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to...

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this...

LS Solutions in Chicago is seeking a Senior Associate, ServiceNow to lead ServiceNow platform implementations within the consulting practice.You will guide multi‑module projects across ITSM, ITOM and IRM, run client workshops to translate complex needs into technical requirements, manage on‑shore and off‑shore teams in agile delivery, and ensure code...

Kemper is seeking a Jr. ServiceNow Systems Administrator to handle day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform at our Chicago area office. Ideal candidates have at least 6 months of ServiceNow Admin experience, certifications in progress, and a college-level IT background. The role is onsite with opportunities...

A technology solutions provider is seeking an experienced ServiceNow Lead/Architect in Chicago to design and optimize ServiceNow solutions across ITSM, SPM, and CMDB modules. This role involves technical planning, mentoring, and ensuring adherence to best practices. Candidates should have proven experience in ServiceNow delivery, a strong understanding of...

Genesis10 is currently seeking a SOAR Engineer - ITSM Integrations - Onsite for a 12+ month contract position with a Global Financial Institution located in Chicago, IL, Denver, CO, Washington, DC, or Jersey City, NJ. This is a 5 days a week onsite opportunity. The SOAR Engineer - ITSM Integrations is responsible for designing, developing, and maintaining...

EY is seeking a ServiceNow ITSM Manager to lead transformations for diverse clients from our Chicago area office. You will guide design, configuration, testing and deployment, while mentoring a multi-disciplinary team and expanding client relationships.Travel to meet client needs is expected in this senior role. Qualified candidates possess strong executive...

Job ID: SRJ_8567Posted: Location: Chicago, IL; Dallas, TXSalary: USD 60-65 / Hourly (C2C) | USD 60-65 / Hourly (1099)Employment Type: 1099, C2CClient: NessContact: Meghana GorusuCompany: SRI Tech SolutionsITIL/ITSM Coordinator (Release Management)Chicago, IL / Dallas, TX (3 days onsite)Role Overview:We are seeking5 highly driven Incident / Problem / Change /...

Essential ResponsibilitiesProvide expert leadership across ITSM and ITOM processes, driving strategy, governance, and continuous improvement for CSDM, CMDB, ITAM, Change Management, Incident Management, and Problem Management.Own the design, maturity, and operational health of the CMDB and CSDM data model, ensuring configuration data is accurate, governed,...

A leading IT Services firm is seeking an experienced Sourcing Specialist in Chicago to leverage extensive knowledge in ServiceNow. The ideal candidate will have over 10 years of experience in IT service management, along with relevant certifications. This full-time position offers a salary range of $100,000 to $135,000 per year depending on experience, with...

ITSM Project ManagerGrant Thornton LLP (US) is an audit, tax, and advisory firm headquartered in Chicago, Illinois with over 50 U.S. offices and access to a global network of member firms in over 135 countries. We offer a broad range of services in strategy and consulting, operations, technology and more across various industries. We have the experience and...

ITSM Project ManagerGrant Thornton LLP (US) is an audit, tax, and advisory firm headquartered in Chicago, Illinois with over 50 U.S. offices and access to a global network of member firms in over 135 countries. We offer a broad range of services in strategy and consulting, operations, technology and more across various industries. We have the experience and...

ITSM Project ManagerGrant Thornton LLP (US) is an audit, tax, and advisory firm headquartered in Chicago, Illinois with over 50 U.S. offices and access to a global network of member firms in over 135 countries. We offer a broad range of services in strategy and consulting, operations, technology and more across various industries. We have the experience and...

Job Title Top Skills: 3+ years of ServiceNow Product Management experience across ITSM, CSM, HR Onboarding, and ITOM Strong product roadmap ownership, backlog management, and prioritization experience Excellent stakeholder management and requirements gathering skills Agile experience with the ability to drive platform enhancements alongside technical teams...

Duly Health and Care is seeking an IT Manager for Support Services to lead the 24/7 IT Service Desk across sites, define strategy, and drive service delivery excellence. You will actively participate in daily operations, incident response, and staffing decisions while guiding a high-performing team.The role requires a Bachelor’s degree in IT or related...

About the job*Must be willing to work onsite 3 days each week**We are unable to sponsor for this permanent Full-time role**Position is bonus eligible* The Lead Associate Principal, Infrastructure Innovation and Automation is a senior technical leader who defines and drives the organization’s enterprise infrastructure strategy across automation,...

ServiceNow It Operations Management (ITOM) - Senior - Tech Cons - Open Location Location: Chicago Other locations: Anywhere in Country Salary: Competitive Date: Sep 15, 2026 At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join...

IT Asset Management Analyst Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring! Clarity Partners is seeking an IT Asset Management Analyst local to Chicago, IL. The IT Asset Management Analyst will support the full lifecycle of hardware and software assets, including procurement,...