itil jobs in Chicago

ITIL SCCM Support Phoenix, AZ/ Chicago, IL onsite Contract Role Description: You have at least 5 years experience in a technical support role, such as Help Desk, IT Remote Support, or Systems Operator You demonstrate vast knowledge and experience supporting Laptop/Desktop computers, hardware troubleshooting, Microsoft SCCM and Windows Desktop operating...

Benesch, Friedlander, Coplan & Aronoff seeks a Sr. End-User Services Manager in Chicago to lead the service desk, end-user support, and audiovisual services across our offices. The role emphasizes ITIL-aligned practices, incident management, and strategic service delivery in a regulated professional environment. With 10%–15% travel, the position offers a...

D.A. Davidson Companies seeks a motivated IT Help Desk Specialist in Chicago to support users across business groups, following ITIL principles and incident lifecycle. You’ll assist in-person and remotely, escalating when required while delivering strong customer service. You will diagnose hardware and software issues, assist with business applications,...

Intelliswift - An LTTS Company in Chicago seeks a Problem Manager to lead and mature the Problem Management function within the Insurance industry context. You will drive root cause analyses, validate permanent fixes, and partner with cross-functional teams to prevent recurrence and improve service resiliency. The role focuses on end-to-end lifecycle...

CFS in Rosemont, IL is seeking a Senior IT Services Specialist to lead end-user support and service delivery across corporate and field operations. You will act as the final escalation point, mentor staff, and drive improvements in IT service management and user experience.Qualified candidates have a Bachelor's in CS/IT, 5+ years in IT support, strong...

A technology services company located in Chicago seeks a Technical Team Lead with expertise in ServiceNow development and ITIL best practices. The ideal candidate will have over 10 years of software engineering experience, and be responsible for mentoring software engineers, ensuring high code quality, and providing architectural guidance. This full-time...

CGS seeks a Senior Help Desk Technician to provide Level 1 & 2 PC support for the EOUSA. You will assist senior management, attorneys, staff and contractors, handling incidents, requests, and services across desktop, software, and peripherals. The role emphasizes ITIL-aligned incident tracking, proactive reporting, and documentation. You will install...

Job ID: SRJ_8567Posted: Location: Chicago, IL; Dallas, TXSalary: USD 60-65 / Hourly (C2C) | USD 60-65 / Hourly (1099)Employment Type: 1099, C2CClient: NessContact: Meghana GorusuCompany: SRI Tech SolutionsITIL/ITSM Coordinator (Release Management)Chicago, IL / Dallas, TX (3 days onsite)Role Overview:We are seeking5 highly driven Incident / Problem / Change /...

Two Point Consulting is seeking a Senior Manager for Service Management to lead a global function from a ground‑up build. You will own the ServiceNow roadmap, shifting the firm from traditional SLAs to XLAs while partnering with internal teams and external vendors. The role requires senior leadership in global service delivery, deep ITIL/SIAM expertise,...

Mandatory skills and skill proficiencies required Hybrid Cloud/K8s Expertise: Proven experience governing environments running Kubernetes/Containers and private cloud technologies. Familiarity with Helm and microservices architecture is essential. Multi-Vendor Hardware/Network Knowledge: Hands-on experience (current or recent) with at least three of the...

Benesch, Friedlander, Coplan & Aronoff seeks a Sr. End-User Services Manager in Chicago to lead the service desk, end-user support, and audiovisual services across our offices.The role emphasizes ITIL-aligned practices, incident management, and strategic service delivery in a regulated professional environment. With 10%–15% travel, the position offers a...

IT Service Delivery ManagerThe IT Service Delivery Manager reports directly to our Director of IT Operations, and plays a critical role in aligning key stakeholders on the business side, with operations related to IT Service Management (ITSM) on the IT side. This role is not managing teams directly, but driving alignment across IT and Operational teams as it...

Pay rate range - $65/hr. to $68/hr. Remote but need to be in Madison WI or Boston MA Required - Problem Manager from Insurance Industry The Operating Engineer will serve as the Problem Management Engineer responsible for leading and maturing the Problem Management function to prevent incident recurrence, reduce operational risk, and improve service...

Job ID: Reference Number: Title: ITSM Change Manager / Release Manager (CM/RM) LeaderLocation: Chicago, IL and Dallas, TXPosted Date: Contact: Mahi MahiContact Email: Phone: Company: HAN Staffing The CM/RM Leader is responsible for leading and overseeing the organization's change and release management functions within the IT Service Management (ITSM)...

Role Data Operations Lead Location Chicago IL FTE Salary $130K/Annual AR#471993 Candidate must have : Experience in working on Application production support engagements : L1, L2 and L3 support SLA & Metrics management in application production support projects Incident Management, Service Request Management, Problem Management which covers IT service...

Title: CMDB Consultant Location: Chicago, IL- Onsite (Relocation Works) USC, GC, GC EAD Only Video Interviews SUBMISSION REQUIREMENTS: Need Genuine LinkedIn- NO RECENT OR MULTIPLE LINKEDIN Must have Visa Copy with the submission (FOR GC and EADs) Must have full educational details with University Name and year of completion in resume. WITHOUT ABOVE...

Job ID: Reference Number: Title: ITSM Change Manager / Release Manager (CM/RM) LeaderLocation: Chicago, IL and Dallas, TXPosted Date: Contact: Mahi MahiContact Email: Phone: Company: HAN Staffing The CM/RM Leader is responsible for leading and overseeing the organization's change and release management functions within the IT Service Management (ITSM)...

Why Ryan?Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance...

Job Description: - Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities:- Incident Management & Resolution: - Act as Site SPOC for critical...

Employment Type: Full-Time, Senior-Level Department: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and...