it helpdesk jobs in Philadelphia

Name of Position: Helpdesk AnalystLocation: Philadelphia, PANote: 2 rounds of interviews; 1 will be online, and the second interview will be in person. Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk application.Experience using Genesys Cloud contact center and...

Supervisor, Helpdesk Services Philadelphia, Pennsylvania, United States The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership role balances team development, operational ownership, technical expertise, and project execution, and...

Join Our Team in Philadelphia, PAEmbrace the opportunity to work in the vibrant city of Philadelphia, PA, known for its rich history and cultural diversity. Be part of a dynamic team working on cutting-edge technology solutions in this exciting location. Minimum Pay Rate: $24.50/hrWork Address: Philadelphia, PA area; exact location not provided as this is a...

The NIE2 works on the team that supports the client's LAN/WAN infrastructure.  NIE2 monitors, tests and troubleshoots network hardware and software and help assure maximum system uptime. The NIE2 participate in projects involving:Cisco L3 switching. Security implementations - Cisco NG/ISE/Prime.Configuring Private and Public WAN  networks.MPLS.BGP, OSPF,...

For immediate consideration, please connect with me on LinkedIn at  and then email me your resume, work authorization status, current location, availability, and W2 compensation expectations directly to  - make sure to include the exact job title and job location in your email message.*** Must be able to work on site in Washington, DC - no remote work (...

About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for...

Tier 1 Help Desk AgentUnder general supervision the Service Desk Support management, Tier I Help Desk Agent will provide technical software, hardware and network problem resolution, making independent decisions by performing question/problem diagnosis in a call center environment. Other responsibilities may include password resets, e-mail requests, Fax, Web...

Admissions Coordinator, Non-Degree Programs The Admissions Coordinator supports the effective delivery of student recruitment and admissions, applicant services, and enrollment operations throughout the full application cycle. The role coordinates applicant tracking, application review, reader onboarding and support, and admissions documentation to promote...

Telework Eligible Yes Major Duties Recommending changes in how the process is executed, including system changes or other process improvements. Serving as an expert analyst and advisor to the Procurement Process Owner and other senior-level management on functional programs and process improvement initiatives. Conducting Enterprise Business Systems...

Head of Growth About the Company Innovative provider of customer service automation software Industry Computer Software Type Privately Held Founded 2019 Employees 11-50 Specialties helpdesk help desk customer service customer support live chat software crm self-service self service and customer service automation customer service automation...

Telework EligibleYes Major DutiesRecommending changes in how the process is executed, including system changes or other process improvements.Serving as an expert analyst and advisor to the Procurement Process Owner and other senior-level management on functional programs and process improvement initiatives.Conducting Enterprise Business Systems (EBS)...

Desktop Support Technician 12-Month position Who we are: Reach Cyber Charter School is a tuition-free online public K–12 school in Pennsylvania, connecting students with certified teachers and a high-quality curriculum. Authorized by the Pennsylvania Department of Education in 2016, Reach Cyber Charter School is state certified and open to students...

Supervisor, Helpdesk Services Philadelphia, Pennsylvania, United States The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership role balances team development, operational ownership, technical expertise, and project execution, and...

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health...

The Admissions Coordinator supports the effective delivery of student recruitment and admissions, applicant services, and enrollment operations throughout the full application cycle. The role coordinates applicant tracking, application review, reader onboarding and support, and admissions documentation to promote an efficient and consistent review process....

Location:Philadelphia, PASchedule: Monday – FridayHybrid/OnsitePosition: Full-timeDescription: NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a...

IT Support Analyst IIPhiladelphia, PAIovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer...

IT SpecialistThe IT Specialist manages and supports the organization's technology infrastructure, focusing on user support, cloud systems administration, and data security. Key components of this role include hardware and software troubleshooting, cloud platform management, and communication. The IT Specialists ensures reliable, secure, and efficient...

Description We are seeking a detail-oriented Knowledge Management Specialist for a 3-month remote contract to structure, create, and optimize our customer support knowledge ecosystem. This role will focus on writing and organizing customer-facing FAQs, internal Standard Operating Procedures (SOPs), macros, and workflow documentation to ensure seamless...

Title:                           Helpdesk Technician Department:              Information Technology Reports to:                Helpdesk Manager   Summary: The Helpdesk Technician is part of a team that is responsible for providing phone, in person and remote support for The Philadelphia Orchestra, The...