it helpdesk manager jobs in Philadelphia

Name of Position: Helpdesk AnalystLocation: Philadelphia, PANote: 2 rounds of interviews; 1 will be online, and the second interview will be in person. Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk application.Experience using Genesys Cloud contact center and...

For immediate consideration, please connect with me on LinkedIn at  and then email me your resume, work authorization status, current location, availability, and W2 compensation expectations directly to  - make sure to include the exact job title and job location in your email message.*** Must be able to work on site in Washington, DC - no remote work (...

Admissions Coordinator, Non-Degree Programs The Admissions Coordinator supports the effective delivery of student recruitment and admissions, applicant services, and enrollment operations throughout the full application cycle. The role coordinates applicant tracking, application review, reader onboarding and support, and admissions documentation to promote...

Telework Eligible Yes Major Duties Recommending changes in how the process is executed, including system changes or other process improvements. Serving as an expert analyst and advisor to the Procurement Process Owner and other senior-level management on functional programs and process improvement initiatives. Conducting Enterprise Business Systems...

Head of Growth About the Company Innovative provider of customer service automation software Industry Computer Software Type Privately Held Founded 2019 Employees 11-50 Specialties helpdesk help desk customer service customer support live chat software crm self-service self service and customer service automation customer service automation...

Telework EligibleYes Major DutiesRecommending changes in how the process is executed, including system changes or other process improvements.Serving as an expert analyst and advisor to the Procurement Process Owner and other senior-level management on functional programs and process improvement initiatives.Conducting Enterprise Business Systems (EBS)...

Supervisor, Helpdesk Services Philadelphia, Pennsylvania, United States The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership role balances team development, operational ownership, technical expertise, and project execution, and...

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health...

The Admissions Coordinator supports the effective delivery of student recruitment and admissions, applicant services, and enrollment operations throughout the full application cycle. The role coordinates applicant tracking, application review, reader onboarding and support, and admissions documentation to promote an efficient and consistent review process....

Location:Philadelphia, PASchedule: Monday – FridayHybrid/OnsitePosition: Full-timeDescription: NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a...

Supervisor, Helpdesk Services Philadelphia, Pennsylvania, United States The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership role balances team development, operational ownership, technical expertise, and project execution, and...

IT Support Analyst IIPhiladelphia, PAIovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer...

IT SpecialistThe IT Specialist manages and supports the organization's technology infrastructure, focusing on user support, cloud systems administration, and data security. Key components of this role include hardware and software troubleshooting, cloud platform management, and communication. The IT Specialists ensures reliable, secure, and efficient...

Description We are seeking a detail-oriented Knowledge Management Specialist for a 3-month remote contract to structure, create, and optimize our customer support knowledge ecosystem. This role will focus on writing and organizing customer-facing FAQs, internal Standard Operating Procedures (SOPs), macros, and workflow documentation to ensure seamless...

Title:                           Helpdesk Technician Department:              Information Technology Reports to:                Helpdesk Manager   Summary: The Helpdesk Technician is part of a team that is responsible for providing phone, in person and remote support for The Philadelphia Orchestra, The...

Name of Position: Helpdesk Analyst Location: Philadelphia PA Note: 2 round of interview 1 will be online second interview will be in-person Job description Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application ...

POSITION SUMMARY: The Supervisor, Helpdesk Services is responsible for leading the Philadelphia Phillies Help Desk and overseeing the delivery of end-user support services. This hands-on leadership role balances team development, operational ownership, technical expertise, and project execution, and requires a self-starter who takes initiative and drives...

Title:                          Helpdesk Manager   Department:               Information Technology   Reports to:                Cloud / Systems Engineer      Summary:   The Helpdesk Manager is part of a team that is responsible...

Summary This position is with the U. S. Department of Labor, Occupational Safety and Health Administration (OSHA), Philadelphia Regional Office, with duty location in Philadelphia, PA. This position is at the full performance grade of GS-12. Position is outside the Bargaining Unit. Selectee will be expected to report to the office listed...

About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.  At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal...