incontact

Nice InContact BSA Plano TX General understanding of contact center workflow and IVR applications Knowledge of Nice CXOne applications like Central, CX softphone, salesforce agents, CXOne reporting and dashboard and Omnichannel routing IVR call flow experience. Experience in working on projects with IVR call flow modifications to promote self-service. Hands...

Supporting a healthcare organization's contact center technology initiatives, the remote Contact Center Engineer will develop and implement NICE CXone scripts, assist with migrations from RingCentral, and troubleshoot telecom issues over a 6-month contract. Key responsibilities Develop, modify, test, and implement NICE CXone / InContact Studio...

NICE Platform Administrator – Work From HomeWe are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional...

NICE Platform Administrator, Orlando, FL We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional...

NICE Platform Administrator, Chicago, IL We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional...

NICE Contact Center Configuration Specialist, Orlando, FL We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day...

NICE Contact Center Configuration Specialist, Chicago, IL We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day...

NICE Solutions Designer, Orlando, FL We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional teams and...

NICE Solutions Designer, Chicago, IL We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional teams and...

NICE Platform Administrator We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional teams and...

NICE Platform Administrator – Work From Home We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with...

NICE Solutions Designer We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional teams and stakeholders....

Role- NICE CXone Technical Lead Location- Remote FTE & Contract Both Job Summary: We are seeking a skilled Technical Lead NICE CXONE InContact Contact Center Engineer (Cloud) with Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) experience to join our team. The ideal candidate will have. Top...

NICE Contact Center Configuration Specialist – Work From Home We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day...

NICE Contact Center Configuration Specialist We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with...

NICE Contact Center Configuration Specialist We are seeking a NICE Contact Center Configuration Specialist to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with...

NICE Solutions Designer, Chicago, IL We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional teams and...

NICE Platform Administrator, Chicago, IL We are seeking a NICE Platform Administrator to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong technical expertise with a deep understanding of the law firm's business processes and goals and involves day-to-day collaboration with cross-functional...

Lead Voice Engineer • Contract Duration - 6+ Months with possibility of month by month extension • Start Jan 2021 • Reports to Singapore based CCaaS/UCaaS Solution Architect • Lead Voice Engineer with extensive experience in the NICE inContact product (1st Choice) • 2nd Choice as back up skill if you can't locate NICE inContact engineer - Avaya...

Position: NICE CXone Developer – ImplementationClient: CTS (Cognizant Technology Solutions)Location: Remote – Eastern Time Zone candidates onlyJob DescriptionWe are looking for an experienced NICE CXone Developer – Implementation with strong hands-on experience in NICE InContact/NICE CXone, RESTful APIs, and NICE CXone Studio scripting. The candidate...