Jobs: helpdesk supervisor

Description/Job Summary A Helpdesk Specialist II is responsible for:Exhibit exceptional customer services skills Respond to clients requests for service in a timely manner, research issues and resolve each interaction with customer satisfaction. Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a...

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our...

Job DescriptionJob DescriptionWe are seeking an IT Helpdesk Technician - Level I to join our team You will resolve computer-related issues for our clients through telephone, remote support or on-site.Responsibilities:Perform scheduled and preventative maintenance for our clients including patch management, AV scans and OS maintenanceProvide technical...

Job DescriptionJob Description*Applicants MUST submit a cover letter with resume to be considered.*Position expected to work onsite and hybrid consistent with New York State.BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer...

Company DescriptionMCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset...

Job DescriptionJob DescriptionSalary: 17.65General Position Summary: Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining workstations, mobile devices and LAN performance.   Essential Functions/Major Responsibilities:  Completes projects by coordinating resources and timetables with user...

Job DescriptionJob DescriptionJob Title: Call Center Supervisor.Location: La Jolla Village Drive San Diego, CA 92161Schedule: Mon-FriQualifications:Minimum two years of overall telephone operating experience. Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures.One or more years of hands-on experience in...

Overview: The IT Service Supervisor oversees IT operations functions including project management, service delivery, and service continuity. Manage IT service technicians as well as coordinate and escalate service requests to the internal or external technical resources to ensure end-to-end service delivery expectations are achieved or exceeded. Hire, train,...

The DPW Service Desk Analyst provides IT support to the DPW end-users via walk-ins, customer desk-side assistance, telephone, email, and web-based inquiries. As directed by the government, the Helpdesk Analyst shall provide technical trend analysis from available data sources (Remedy, etc.) to identify performance metrics that will enhance operational...

Job DescriptionJob DescriptionSummary The Senior IT Helpdesk Support technician reports directly to the Supervisor, IT Infrastructure and Operations in the Health Information Technology (HIT) department. The role identifies, researches, and resolves the most complex technical problems. The role responds to telephone, email, and online requests for technical...

Job DescriptionJob DescriptionPosition: Desktop Field Support TechnicianLocation: Oniste - Phoenix, AZ 85034Duration: 06 Months+Work Hours:The schedule for this position is Monday through Friday, 7:30 a.m. to 4:00 p.m. (1st Shift), with thirty (30) minutes for lunch, at the PHX Sky Harbor Airport.About This PositionCurrently there is one (1) 1st shift...

Overview Brief Description: Installs, configures, and maintains the organization’s desktop computers, printers, and peripherals. Serves as primary contact for all helpdesk-related requests and coordinates with other staff members when necessary to resolve issues of a technical nature. Continued growth in all aspects of IT. Responsibilities ...

Job DescriptionJob DescriptionWe are seeking an IT Helpdesk Technician - Level I to join our team You will resolve computer-related issues for our clients through telephone, remote support or on-site, primarily located at a customer site in Thornton, IL.Responsibilities:Perform scheduled and preventative maintenance for our clients including patch...

Job DescriptionJob Description*Applicants MUST submit a cover letter with resume to be considered.*Position expected to work onsite and hybrid consistent with New York State.BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer...

Position: Desktop Support Specialist Location: Louisville, KY Job Id: 867 # of Openings: 1 GlowTouch  is looking for extraordinary  IT Helpdesk Support Specialist  to join our motivated and ambitious IT team. Join us in our contact center and seize the opportunities of personal and professional growth What Will You Do? As the  IT Helpdesk...

Job DescriptionJob DescriptionLocation: Hill AFB, UTStatus: Contract, Full-TimeSingle point of contact between the service provider and the users. First contact to resolve or satisfy communications and IT issues and requirements, including support for all base user and/or devices. Answer customer calls and tickets to resolve issues and questions on first...

Job DescriptionJob Description**Position is Hybrid Mon-Friday, Bilingual in Spanish is required**Location: 7440 SW 50th Terrace, Miami, FL 33155About us:Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected, and effective for both our members and providers. Solis was born out of a desire to...

Job Description: PC, Server and Azure support for the customers Assists & Support customers (internal & external) with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops) printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote) Support in-person and...

Job DescriptionJob DescriptionJob Description: PC, Server and Azure support for the customersAssists & Support customers (internal & external) with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops) printers, peripheral equipment, networking hardware, VPN, and software (on-site and...

Job DescriptionJob Description20179 - GGA CUSTOMER SUPPORT MANAGERPURPOSE:This position will be responsible for the 24x7 day-to-day operations of the Customer Support Team located at Glovis Georgia (GGA), West Point, GA.. The Customer Support Manager will own the day-to-day management,monitoring, and provisioning of the physical infrastructure used to...