helpdesk manager

Job Description Job Description Description: Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy,...

Description Helpdesk Manager  IB HQ, El Segundo The Helpdesk Manager will oversee the daily operations of the Helpdesk team supporting IB’s offices. This role combines hands-on technical expertise, team leadership, and stakeholder engagement to ensure exceptional customer service and operational excellence across IT support functions. The ideal...

  The Eastern Shawnee - Veracity JV is a tribally-owned 8(a) certified strategic joint venture between Eastern Shawnee Professional Services (ESPS) and Veracity Consulting (Veracity) created to provide agile, effective IT and business solutions for federal clients. Together, this joint venture brings streamlined contracting, extensive IT expertise, and...

Helpdesk Manager Location: Fully RemoteClearance: SecretSalary Range: $100,000 +/- depending on experience Position SummaryThe Helpdesk Manager provides strategic leadership and technical oversight for enterprise helpdesk operations supporting the Electronic Contract Writing Module (ECWM) and Department of Defense (DoD) contracting systems. This role is...

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a)...

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance business and technical operations and deployments.(Military Veterans...

Position Overview We are seeking an experienced MSP Helpdesk Manager to lead our Houston-based technical support team. This role is responsible for overseeing daily helpdesk operations, managing a multi-tiered support staff (Level 1 through Level 3), ensuring SLA compliance, and driving continuous improvement in service delivery for our managed services...

Helpdesk Manager RTP,Durham, NC/Hybrid 12 Months The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT...

3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Helps maintain responsibility for development, maintenance,...

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance business and technical operations and deployments. (Military Veterans...

Company DescriptionInfojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial...

Helpdesk Manager/Computer Analyst * Randolph, TX 3 years of experience for overall responsibility of help desk operations associated with the identification, prioritization, and resolution of reported problems. Experience ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Helps...

Role: Helpdesk Escalation Manager & IT Support Process Improvement Lead w/ SNOW Location: Hybrid in NYC (Local NY/NJ only) Duration: 1 year's MoI: Video SKILL MATRIX: *** Experience required on a resume and for submittal: 1. How many years working with: Helpdesk Escalation Manager 2. How many years working with: IT Support Process Improvement Lead 3. How...

Bailey Information Technology, LLC  Helpdesk Manager / Task Order Program Manager Contingent Position - Anticipated Contract Award   Location Onsite, EEOC Headquarters, Washington, DC Labor Category Program / Helpdesk Management Key Personnel Yes Staffing Basis Full-time CLEARANCE / SUITABILITY REQUIREMENT: Public Trust - security clearance is...

Purpose: The Helpdesk Manager provides overall leadership and operational oversight for enterprise helpdesk services supporting a federal client. This position is responsible for daily helpdesk operations, staffing, quality control, customer satisfaction, service-level performance, reporting, escalation management, and compliance with contractual...

Description Helpdesk Manager IB HQ, El SegundoThe Helpdesk Manager will oversee the daily operations of the Helpdesk team supporting IB’s offices. This role combines hands-on technical expertise, team leadership, and stakeholder engagement to ensure exceptional customer service and operational excellence across IT support functions. The ideal candidate...

 Helpdesk Manager / Task Order Program ManagerContingent Position - Anticipated Contract Award  Location Onsite, EEOC Headquarters, Washingt Bailey Information Technology, LLC Helpdesk Manager / Task Order Program Manager * Washington, DC* Information Technology Bailey Information Technology, LLC  Helpdesk Manager / Task Order Program ManagerContingent...

Senior Help Desk Manager Our client is seeking a strategic and hands-on Senior Helpdesk Manager to lead and scale enterprise support operations across a large, multi-location environment. This is a high-impact leadership role responsible for driving operational excellence, strengthening service delivery, and ensuring seamless technology support across...

Senior Helpdesk Access Manager Ft. Belvoir, VA   At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference. Whether it's a government or business organization, we focus on understanding the need and...

Helpdesk / Access Manager - Mid - #874 Location: Fort Belvoir, VA   TS/SCI w/CI Poly REQUIRED   Qualifications: 2 years demonstrated experience with the M3, such as profile management or validating access to system Communities of Interest. Demonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying...