help desk manager

Description We are looking for an experienced Help Desk Manager to lead daily support operations and deliver a high-quality IT service experience for end users in The Woodlands, Texas. This role oversees ticket management, team performance, and hands-on support activities while helping maintain reliable access to core systems and user services. The ideal...

Overview The Help Desk Manager leads day-to-day service desk operations supporting Agency end users and IT services. This role manages Tier I/II support teams, ensures consistent incident/request handling, and drives service quality, customer satisfaction, and operational discipline. The Help Desk Manager coordinates with cybersecurity,...

Help Desk Manager Location: Port Jefferson, NY (Primarily On-site) Company: Global Computer Systems (GCS) Salary: $65,000–$85,000 + annually, depending on experience and qualifications About the RoleGlobal Computer Systems (GCS) is seeking an experienced Help Desk Manager to lead our technical support team and oversee day-to-day help desk...

Description We are looking for a Help Desk Manager to lead day-to-day support operations and deliver dependable IT assistance for users across the organization in New York, New York. This Long-term Contract position is ideal for a hands-on leader who can oversee service delivery, strengthen support processes, and guide technical teams in a fast-paced...

IT Support ManagerLeads IT support operations, including help desk, service desk, and end-user support services.Manages internal team performance, workload allocation, and continuous development of support staff.Oversees incident, problem, and request management processes to meet service expectations.Monitors service performance through KPIs and SLAs,...

Greetings!!! Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees.At our firm, we work with a diverse range of clients, from...

: Job Summary: Titan Technologies has an immediate opening in Destin, FL for a Help Desk Manager to support our Florida-based IT Services Programs. If meaningful work and having an impact is important to you, consider this opportunity! In this role, you will be responsible for overseeing the day-to-day operations of our help desk teams that handle...

Description We are looking for an experienced Help Desk Manager to lead a team of technical support professionals in Waterloo/Cedar Falls, Iowa market. This position is focused on people leadership, operational oversight, and service performance rather than hands-on troubleshooting. The ideal candidate will guide daily priorities, promote accountability, and...

: Job Summary: Titan Technologies has an immediate opening in Destin, FL for a Help Desk Manager to support our Florida-based IT Services Programs. If meaningful work and having an impact is important to you, consider this opportunity! In this role, you will be responsible for overseeing the day-to-day operations of our help desk teams that handle T1/2...

Sims Limited is seeking a highly motivated and service-oriented Global Help Desk Manager to lead end-user support operations across Australia, New Zealand, and North America. This role is responsible for ensuring a consistent, high-quality IT support experience for employees across multiple regions while driving operational excellence, service maturity,...

Job Description Job Description Description:   GENERAL SUMMARY   Work Location: 2245 Enterprise Drive (Suite 4506) Westchester, IL 60154 starting range: $72,904-94,785 We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!  Benefits: Health insurance Dental insurance Vision insurance Life Insurance Pet...

Job Description Job Description Connection has a great opportunity through our Technical Staffing division for an IT Manager, Support (Help Desk Manager). This role is responsible for leading the IT Support team, overseeing daily operations, service delivery, team performance, and end-user support. The ideal candidate is a collaborative leader with strong...

Job Description Job Description Connection has a great opportunity through our Technical Staffing division for an IT Manager, Support (Help Desk Manager). This role is responsible for leading the IT Support team, overseeing daily operations, service delivery, team performance, and end-user support. The ideal candidate is a collaborative leader with strong...

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program...

**CONTINGENT UPON CONTRACT AWARD** Overview: Job Title: Senior Help Desk Manager Security Clearance: Secret Location: Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required.)   Description: C3EL is seeking a cleared Senior Help Desk Manager to join our on-site team at Fort Shafter Flats in...

Help Desk / Desktop Support ManagerLeads the day-to-day operations, performance, and continuous improvement of Sturdy Health's technical Help Desk and Desktop Support services. Manages staff responsible for incident resolution, service request fulfillment, end-user support, device lifecycle activities, and customer experience across the organization....

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid)Clearance: DHS Suitability Description:Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians, set performance goals, and maintain user satisfaction. Key...

Full-time Description The Help Desk Manager keeps IT support running across AOSN's 75+ clinic locations. This role owns the support queue, governs day-to-day MSP service delivery, coordinates escalations, and ensures every issue has an owner, a current status, and a clear path to resolution. The position combines service management discipline, clinic...

We are seeking a highly organized and customer-focused Help Desk Manager to lead and oversee our IT support team. The Help Desk Manager will be responsible for ensuring efficient and effective resolution of technical issues for end-users, managing support requests, and improving the overall IT service experience. The ideal candidate will possess strong...

Company DescriptionDid you know that Genesis Financial Solutions, the leader and largest second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit, is headquartered and growing (we’ve just hit One Billion Dollars originated!) right here in the Portland metro?Did you know...