gorgias

Posh Baby and Kids is seeking a remote customer service representative to handle inquiries about orders via email, chat, and phone. The role focuses on fast, accurate responses and driving customer satisfaction for our ecommerce brands. The ideal candidate has Shopify experience, strong written and verbal communication, and thrives in a high-volume...

Posh Baby and Kids is seeking a remote customer service representative to handle inquiries about orders via email, chat, and phone. The role focuses on fast, accurate responses and driving customer satisfaction for our ecommerce brands. The ideal candidate has Shopify experience, strong written and verbal communication, and thrives in a high-volume...

Pop On Veneers is a fast-growing U.S.-based e-commerce company helping customers feel more confident about their smiles. With over 400,000 customers, we operate a high-volume, direct-to-consumer business where exceptional customer service is a critical part of our success. We are seeking an experienced, hands-on Customer Service Manager for a fully remote...

Principal AI EngineerWe believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every...

Company: Binho Board Location: Tempe, AZ (In-Person) Type: Full-Time Compensation: $40k-50k annual salary Binho Board is a fast-growing tabletop soccer brand building a global community around competitive finger soccer. What started as a backyard idea has grown into a worldwide movement with tens of thousands of players, passionate fans, and partnerships...

IBMC is assisting a prominent UK-based 3PL and e-commerce fulfillment group in hiring an operational Customer Service Manager. Operating across multiple divisions, our client delivers end-to-end logistics, shipping, and automated customer service solutions for global e-commerce brands. This role will be managed through IBMC, serving as the strategic...

Director, Customer Success We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every...

Director, Customer Success We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every...

Job Title: Customer Support Specialist (Remote – Shopify & D2C)Location: Remote (US / Canada)Work Hours: Full-time, EST Business HoursCompensation: $40,000 – $55,000 / year (Based on experience) About CO2LIFTCO2LIFT (Lumisque Skincare) is a South Florida-based medical skincare brand specializing in patented carboxytherapy technology. We provide...

Founded in 1994, Assouline transformed the illustrated book market into a cornerstone of the luxury lifestyle. Today, we are more than a publishing house; we are the first brand of luxury culture. From our curated boutiques to our presence in the world's most prestigious wholesale accounts, Assouline provides a world of intellect and good taste. The...

Gorgias is hiring a Principal AI Engineer to lead the design and scaling of internal evaluation systems for production AI agents. You will own the end-to-end lifecycle from model evaluation to production monitoring and play a key role in raising engineering standards across AI initiatives.You’ll work with AI, ML, and product teams to reduce manual steps...

We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand...

FullStack Engineer We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re‑engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction...

Gorgias is seeking a Principal AI Engineer to architect and scale our internal evaluation platform for AI systems, including agent orchestration and rigorous evaluation loops. You will mentor engineers, define reliable metrics, and partner with product squads to raise the bar for production-grade AI capabilities.You’ll lead end-to-end platform ownership,...

ScaleAdvantage Corp in Yuma, AZ, seeks a Technical Support Specialist for a temporary role with quotas and coaching to excel. You will own Gorgias initiatives, drive customer-focused GTM efforts, and collaborate with a strong team to reclaim at-risk accounts. The ideal candidate brings comfort presenting to leadership, CSAT survey experience, and a...

Openkrill is seeking a proactive Customer Service Team Manager to own daily support operations for a remote market. You will drive coverage, quality, agent performance, and team development while handling escalations within the team. Requirements include 2+ years in customer service with leadership exposure, hands-on experience with Gorgias and Shopify...

NeoWork is hiring Customer Support Representatives to join dedicated support teams for U.S. clients in e-commerce, tech, and healthcare. You will be the first point of contact for customers, resolving questions via phone, chat, and email with patience and accuracy. As a remote member based in Colombia, you will use Zendesk, Gorgias, or Freshdesk to document...

Virtual Staff 365 is seeking a Senior Customer Service & Operations Coordinator to act as second-in-command to the Customer Service Manager and drive operational excellence. The role leads complex issue resolution, guides the support team, and maintains high service standards for a seamless customer experience. Key requirements include 5+ years in...

Dr. Berg Nutritionals is a health and wellness company focused on addressing root causes of health concerns through education, premium supplements, and holistic practices. This remote customer support role handles billing, shipping, refunds, and order questions via CRM, phone, email, and text. Requires 2+ years in remote support, proficiency with...

Golden Child is seeking a remote Customer Support specialist in the United States to handle email and SMS support for a pet nutrition brand. You will review AI-generated responses for accuracy and tone, and own escalations on delivery, billing, and subscription issues. Ideal candidates have 3+ years in e-commerce support, hands-on experience with Gorgias,...