genesys ivr developer jobs in Phoenix

Must-Have Technical / Functional Skills Strong Contact Center domain experience Hands-on expertise with Voice applications and IVR development Proficiency in VXML, Java, GAAP, SQL, Groovy Experience with Contact Center cloud products such as Five9, Microsoft, or Genesys Good understanding of UI and API development for IVR applications Roles &...

About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking...

Job DescriptionPosition Overview Genesis Care Mental and Wellness Center is seeking dedicated and compassionate licensed mental health counselors to join our team in Phoenix, Arizona. This full-time position presents a unique opportunity to provide high-quality mental health services to our diverse clientele within a collaborative and supportive remote...

Job Title: Amazon Connect Lead Developer Location: Remote (USA) Required Qualifications: 4+ years of experience with AWS services, including Amazon Connect/Amazon Lex. Strong understanding of contact center operations, Conversation design and technologies. Strong understanding of IVR design principles, call routing logic, and contact center...

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in...

Who You’ll Work WithAs a Genesys Consultant or Senior Consultant on Slalom's Contact Center Modernization team, you will design, configure, and deliver Genesys Cloud CX solutions for enterprise clients. You will be a hands-on technologist who can take a solution from requirements through build, testing, and go-live, working with architects, business...

Salary: $70,000 - 75,000 per year Requirements: Practical programming experience, such as Python or JavaScript/TypeScript, with the ability to build complete solutions rather than isolated code fragments. Strong SQL skills, including querying, joining, and reshaping data in relational databases. Demonstrated experience working with third-party and...

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Job Title: CCaaS GECX AI Engineer Location: Phoenix, AZ – 100% Onsite Duration: 6 Months Salary Range: $60.00 - $62.00/Hour on W2 (Without Benefits). Applicants must be willing to work on W2   Role Description As a GECX AI Development Engineer, you will build, develop, and implement contact centre AI solutions for Google Cloud's CX (Customer Experience)...

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below: ⦁ Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided ⦁ Facilitate software application design discussions, and document design decisions to guide the technical team...

Job Title:Principal Engineer II - Contact Center Technology & OperationsLocation:Block 23What you'll do:As a Principal Engineer II, you'll provide your expert-level knowledge as the established authority in your domain as well as extensive knowledge across multiple domains to ensure solutions are safe, secure, compliant and reliable. You'll identify...

Software Resources has an immediate, direct hire job opportunity for a Principal Engineer I - Contact Center Technology & Operations with a major corporation in Phoenix, AZ, Dallas, TX or Columbus, OH. 4 days per week on-site, Fridays remote. A minimum of 2+ years of hands-on relevant experience with Genesys Cloud CX is must. What you'll...

Job Title:IT Manager III - Contact Center Technology & OperationsLocation:Block 23What you'll do:As IT Manager III, you will serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system processes and data structures that support multiple technology disciplines. In this role you will manage teams and deliver complex projects in...

Job DescriptionThe Centralized Services Engineer I (Senior Systems Engineer – MSP Automation) plays a pivotal role within ITS by ensuring seamless operation, optimization, and advancement of both internal and client-facing IT environments. This position requires a highly skilled professional with expertise in infrastructure architecture, cloud systems,...

Cloud Infrastructure EngineerSkill: GCP; CI/CD; Maven; Jenkins; Git (GitHub, GitLab, BitBucket, SVN); SQL; RDBMS; Java; API; AWS Must have Tech: CCaaS/CTI/CRM, IVA, IVR, Java, Microservices, Springboot, Kafka, AI/ML (Sarima/Prophet), Release Management (Maven/Git) Good to have Tech: Understanding of cloud security architecture, Encryption and OAuth, Good...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

Job Description: Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem.Must have 7+ years of experience with Cisco Contact Center solutions.Experience in contact center migration to CCaaS and building data solutions around the migration.Define data strategy for migrating historical...

Role DescriptionThis is a contract, on-site role for a Java-Python Senior Engineer located in Phoenix, AZ. The Senior Engineer will be responsible for designing, developing, and maintaining software solutions using Java and Python. Day-to-day tasks include back-end web development, coding using object-oriented programming principles, working with...

Job Title:Senior Operational Support Analyst - Contact Center Technology & OperationsLocation:Block 23What you'll do:As a Support Analyst, you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are operational, safe, secure, compliant and reliable. You'll identify development and support needs as well as take...