genesys

Job Description: Facilitate and coordinate UAT in collaboration with implementation partners Develop the IVR call flow test scenarios of the Callback module. Validate all the call flows from IVR and logged the defects. Develop the IVR call flow test scenarios of the Callback module and the GCXI reports. Review, analyze, and evaluate business systems and...

Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job DescriptionAt least 10 years of experience in technology consulting,...

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey...

Job DescriptionAre you looking for a career and not just another job? Ready to join a group that advocates for a culture of respect, integrity, growth, hard work and trust?Check out our Instagram to see what we're all about!https://www.instagram.com/mcdonaldautomotivegroup/About your role:The detailer is responsible for cleaning cars at the dealership,...

Key Responsibilities Customer service: Assist customers or technicians in person, over the phone, and via email with parts inquiries. Identify their needs and provide expert advice and technical assistance to ensure they purchase the correct part. Parts Identification: Use catalogs and systems to look up parts, provide recommendations, and order items that...

Company DescriptionSevaganKRG Technologies Inc.25000 | Avenue Stanford | Suite 120 | Valencia, CA 91355Phone: (661) 367 8000 Ext.513| Email: sevagan at krgtech.comJob DescriptionPrimary Skill Set:⦁     Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams)⦁     Genesys Voice Portal (8.*)⦁     VXML⦁     Core Java⦁  ...

What Makes Us Different?Competitive Pay: Top-tier compensation with the potential for performance-based bonuses, overtime pay, and generous incentives. Ask us about our Techs Referring Techs Program! State-of-the-Art Facilities: Work with advanced tools and technology in a clean, modern, and fully equipped service center. We are always looking for ways to...

Role Overview The IS Technical Specialist is a senior technology role responsible for defining, managing, and governing technical requirements, architecture, and best practices for Genesys CX Cloud (CX3) contact center solutions. This role ensures stable, secure, and high-performing connectivity between offshore contact centers and U.S.-based infrastructure....

Genesys Architect Irvine, CA :: 4-5 days onsite Longterm Contract JD: Provides level 3 support for user issues that level 1 and level 2 cannot handle. Configures the Interactive Voice Response ( IVR ). Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP Intermediate knowledge of networking protocols...

Role: Genesys EngineerLocation: SNO, TX (Hybrid)Exp: 15 +Years​Skills :Strong Genesys Cloud Programming Experience  Dashboard Creation (GCM)  Integration with Genesys cloud & AWS.  Able to work independently ( Problem solver) not order taker.

Genesis of LittletonGenesis of Littleton delivers refined luxury and bold innovation with the care and attention only a family-owned dealership can provide. As part of McDonald Automotive, we’re committed to elevating every detail—from guest experience to employee support. Located in Littleton, our team brings Genesis’s award-winning design and...

Job DescriptionHello,Hope you are doing well.Job Title: Genesys Deployment EngineerDuration: 6 MonthsLocation: RemoteJob Description:Remote work - N CAL, San Francisco, CA areaActivities: Installation, integration, deployment and upgrades of applications in various Oracle BMCC environments Executes test scripts and post release testing to ensure a release...

Job Summary:  The Service Technician is responsible for servicing and repairing vehicles as assigned by the Service Manager, Supervisor, or Team Leader. In addition, the Service Technician may also be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order upon delivery to the customer.  The ideal Service Technician...

Sales Consultant � Norwalk, CT About the Opportunity Keeler has delivered premium automotive experiences since 1967. With our expansion into Fairfield County, we�re redefining luxury automotive sales�where precision, presence, and client trust come first. We are seeking polished, performance-driven professionals to join our sales team. This role...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Job Title: Genesys Reporting Expert Company Overview: Software International (SI) supplies technical talent to a variety of clinets ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. Position Overview: We are currently seeking a Genesys Reporting Expert to join our clients' team on a contract basis. As a Genesys...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Company DescriptionUS Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation...

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Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...