customer intelligence

Summary The Manager of Customer Intelligence & Experience is the primary advocate and champion of the customer within our organization. They lead efforts to deeply understand customer behavior, preferences, and experiences, and provide actionable insights that will drive the development and enhancement of our products and services. Working cross-functionally...

Position Purpose:The Director, CRM Product & Customer Intelligence is responsible for owning the vision, roadmap, and prioritization for the platforms and applications that facilitate and inform our customer relationships and, in turn, drive revenue. This role ensures we deliver the optimal products and features based on clearly understood business needs and...

With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:The Sr. Director, Marketing Customer Intelligence is the enterprise architect of how we value our customers, marketing efforts, and our media. This leader will build and lead a Center of Excellence responsible for the unified measurement of Retail...

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Position SummaryThe Customer Intelligence Manager is responsible for transforming customer, market, and performance data into actionable insights that drive growth, improve customer engagement, and support...

Position within the Organization The Senior Analyst, Market & Customer Intelligence reports directly to the Chief Business Intelligence Officer and operates as a senior individual contributor within the Business Intelligence function. This role works closely with Product, Commercial, and Customer Success teams and has direct working relationships with the...

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home...

Job Description:The Director, Digital Customer Success Services is responsible for defining and executing the strategy, operating model, technology roadmap, and digital engagement ecosystem that enables scalable, data-driven, and AI-powered customer success at Vertex. This role leads the evolution of Customer Success Services (CSS) through intelligent...

**About The Team** OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this...

      Fospha is the measurement system enterprise retail and ecommerce brands run their business on. We give marketing teams one clear, daily view of what's actually working — across every channel and everywhere they sell, from their website to Amazon and TikTok Shop — down to the level of a single ad or piece of creative. It replaces guesswork and...

    Fospha is the measurement system enterprise retail and ecommerce brands run their business on. We give marketing teams one clear, daily view of what's actually working — across every channel and everywhere they sell, from their website to Amazon and TikTok Shop — down to the level of a single ad or piece of creative. It replaces guesswork and gut...

**Job Description:** The Director, Digital Customer Success Services is responsible for defining and executing the strategy, operating model, technology roadmap, and digital engagement ecosystem that enables scalable, data-driven, and AI-powered customer success at Vertex. This role leads the evolution of Customer Success Services (CSS) through intelligent...

**Position Purpose:** The Director, CRM Product & Customer Intelligence is responsible for owning the vision, roadmap, and prioritization for the platforms and applications that facilitate and inform our customer relationships and, in turn, drive revenue. This role ensures we deliver the optimal products and features based on clearly understood business...

The Junior Automation Business Architect supports the design, development, implementation, and optimization of automation solutions that enhance operational efficiency and business processes across the organization. Working closely with the Operational Design & Automation Manager, this role contributes to the analysis of business requirements, process...

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether...

Why Join GEICO?At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local...

With the purpose of evolving Oriental’s Operational Excellence (OpEx) strategy, the Advisor, Customer Intelligence (Process Improvement) plays a key role in assessing processes conducted under the Customer Intelligence & Operations structure and driving continuous improvement across the organization. Under the guidance of the Team Lead or Manager, is...

The Junior Automation Business Architect supports the design, development, implementation, and optimization of automation solutions that enhance operational efficiency and business processes across the organization. Working closely with the Operational Design & Automation Manager, this role contributes to the analysis of business requirements, process...

Fospha is the measurement system enterprise retail and ecommerce brands run their business on. We give marketing teams one clear, daily view of what's actually working — across every channel and everywhere they sell, from their website to Amazon and TikTok Shop — down to the level of a single ad or piece of creative. It replaces guesswork and gut feel...

Overview We are seeking an SMB Customer Operations & Intelligence Strategist to support a high impact customer intelligence and advocacy team focused on understanding the needs, experiences, and sentiment of small and medium sized businesses. This role sits at the intersection of customer intelligence, editorial strategy, storytelling, operations, and...

Marketing Insights, Customer Operations & Intelligence Strategist Location: Remote - US Only Duration: 6 Months Pay Rate: $100/hr on W2 Benefits: Health, Dental, Vision, 401K, PTO Job Overview The SMB Customer Intelligence & Advocacy (CIA) team serves as Meta’s primary SMB customer listening function, supporting more than 25,000 members and delivering...