customer chat support jobs in Chicago

Scholaro, Inc. in Chicago is seeking a detail-oriented Customer Support / Administrative Assistant to join our fast-paced EdTech team. You will handle live chat, manage emails, and provide information about our services and software to customers, contributing to a smooth inquiry-to-resolution flow. Based in Downtown Chicago, this on-site role requires strong...

Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are...

Motus United States Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. Combining 80 years of expertise with innovative technology, Motus enables organizations to optimize spend and increase productivity across their workforce. With solutions purpose-built to enable data-driven insights and strategic...

Job Overview: The Customer Support Specialist's primary responsibilities will be intake, triage, resolution, and documentation of customer tickets related to site utility accounts, ensuring that all actions are completed within customer-defined timelines or internal guidelines. Beyond ticket resolution, this person will support customer programs with tasks...

Customer Support Analyst (Part Time) ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions (FI). Powered by a network of lenders and a data-driven matching engine, ChargeAfter streamlines the distribution of credit into a single, secure, and reliable embedded lending platform....

Job Overview:The Customer Support Specialist’s primary responsibilities will be intake, triage, resolution, and documentation of customer tickets related to site utility accounts, ensuring that all actions are completed within customer-defined timelines or internal guidelines. Beyond ticket resolution, this person will support customer programs with tasks...

THE OPPORTUNITY  Evention is the financial trust layer for hospitality, retail, and entertainment operators. We catch payment errors and fraud at checkout — before they become refunds, chargebacks, and compliance headaches. Trusted by hundreds of operators managing millions of transactions annually.  Now we're building a world-class customer support...

Overview We are hiring a Remote Customer Support Specialist in the Chicago area to assist clients with travel-related inquiries, planning coordination, and reservation support. This role focuses on clear communication and attention to detail to ensure a seamless client experience. In this role, you will act as a primary point of contact for clients,...

Stucki Company, we’re all about innovation, engineering excellence, and keeping the rail industry on track—literally! Founded in 1911, we’ve evolved into a powerhouse of businesses delivering cutting-edge parts and services for rail systems worldwide. From dynamic control products and brake system components to springs, bearings, and track...

About Morningstar Morningstar is a leading global provider of independent investment insights. Our mission is to empower investor success. We combine independent research, data, design, and technology to create products and solutions that help investors and other market participants make informed decisions. The Group: The Products group is the home of...

Position DescriptionTitle: Customer Sales Support ManagerDepartment: Protective OperationsLocation: Hybrid near Chicago, Atlanta or CoronaImmediate Supervisor: VP Operations ProtectiveStatus: Exempt SalariedPosition Purpose: Lead the Customer Sales Support function to deliver accurate, responsive, and proactive support throughout the customer order...

Vice President of Customer Support About the Company Fast-growing, AI-centered healthcare technology company serving independent medical practices IndustryInformation Technology and Services TypePrivately Held About the Role The Company is seeking a VP of Customer Support to lead a significant...

Customer Service Specialist – Zendesk Support Reports to: Manager, Customer Experience Work Type: Hybrid FLSA Status: Non-Exempt Pay: $20–$25/hour (based on experience) About the Role Our client in the non-profit industry is hiring a Customer Service Specialist to support members through a fast-paced, service-focused environment. This role is...

Motus is seeking a proactive Customer Support Agent for our Everlance B2C product line in the United States. You will be the first point of contact for customers, addressing questions, resolving issues, and ensuring a smooth experience across phone, email, and chat. You’ll collaborate with peers and leadership in a fast-paced environment, delivering...

This role is hybrid based in Lemont, IL. At A. Stucki Company, we’re all about innovation, engineering excellence, and keeping the rail industry on track—literally! Founded in 1911, we’ve evolved into a powerhouse of businesses delivering cutting-edge parts and services for rail systems worldwide. From dynamic control products and brake system...

We are seeking an organized and service-focused Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support. This role is suited for individuals who enjoy helping others, communicating with customers, and managing details in a remote environment. Responsibilities include assisting with destination and...

Personal Information We Collect As the first point of contact for customer support and service restoration, our team plays a critical role in protecting customer operations and maintaining trust in TransUnion's solutions. Operating in a fast-paced, global environment, we combine strong customer advocacy, operational excellence, and cross-functional...

Position Description Title: Customer Sales Support Representative Department: Customer Service Immediate Supervisor: Customer Service Manager or Supervisor Status: Non-exempt Hourly Professional Position Purpose: Lead customer contact for all aspects of daily order transactions. Responsible for all aspects of daily order transactions between IPG’s...

Gould & Ratner LLP is seeking a customer service‑oriented IT Service Desk Specialist to join our Technology team in Chicago. The role is primarily onsite in our Chicago office, with potential hybrid consideration based on performance and needs. You’ll be the first point of contact for technology questions, deliver timely support, and explain solutions...

Daily Responsibilities: Maintain workstation and laptop operational baselines and cybersecurity compliance, and provide desk-side and remote support to resolve software and hardware issues not resolved by the GSC or other Enterprise Support Teams (e.G., LAN/WAN/WLAN, software, hardware, network, administrative, and approved special projects). Support local...