contact jobs in Chicago

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and...

Kobie is seeking an experienced contact center manager to lead a Tier 1 operation serving multiple loyalty clients. You will translate strategic goals into practical guidance for supervisors, ensure service excellence, and drive team performance in a remote-first, flexible environment. You will coach teams, optimize scheduling, and maintain high customer...

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary The Opportunity As a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction engineering within our Software and Product Innovation group. Your role will involve driving strategic...

General information Job Posting Title Customer Service Representative – Crown Point, IN | On-site Date Tuesday, October 6, 2026 City Crown Point State IN Country United States Working time Full-time ...

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: The Senior Manager, Contact Center Operations is a high-level operations role responsible for the end-to-end performance and long-term strategy of multiple Contact...

Job Description & SummaryIndustry/Sector Not Applicable Specialism Customer Management Level Director Job Description & Summary The Opportunity As a Director, Contact Center Transformation, you will lead initiatives within our Customer Consulting group, focusing on enhancing customer experiences and driving transformation in contact center operations. As a...

Contact Center Solution Architect (Chicago, IL) Responsibilities: 5+ years withConversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. Experience integrating these chatbots on web/.com site and then API gateway integrations Orchestration of solutions designs...

IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and...

Contact Center Senior Engineer/ArchitectJob location: Chicago preferred / Remote.Act as the principal Senior Engineer/Architect for major Contact Center systems and their subsystems utilizing a thorough understanding of available technology, tools, and existing designs. Conceive, design, engineer, and implement data and software solutions that solve...

Industry/Sector Not Applicable Specialism Corporate and Business Strategy Management Level Senior Manager Job Description & Summary The Opportunity As a Contact Center Transformation Strategy Senior Manager you will lead large-scale transformation efforts focused on improving contact center operations, service models, and customer experience within our...

PwC seeks a Director, Contact Center Transformation to lead transformation initiatives within our Customer Consulting group. You will set strategic direction, oversee multiple projects, and maintain executive-level client relations to drive growth and service excellence.You will leverage AI fluency and digital tooling to innovate engagement strategies,...

Partner Account Executive - AMER Contact Center Location: Richardson, Texas, US, Indianapolis, Indiana, US, Austin, Texas, US, RTP, North Carolina, US, Denver, Colorado, US, Atlanta, Georgia, US, Chicago, Illinois, US, Phoenix, Arizona, US Remote Type: Remote Time Type: Full time Job Description *Open to all US locations. About the Role Are you passionate...

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Client Value Executive - Financial Services, Contact Center Solutions role will act as the primary day-to-day client manager for an important set of Financial Services customers that leverage TransUnion’s Contact Center solutions. The...

Enova International is seeking a seasoned Contact Center Department Manager - Customer Service to lead daily operations across shifts. You will supervise call center representatives and supervisors, driving service quality and productivity to exceed targets while partnering with the Operations Manager. The role requires strong coaching, data-driven decision...

🚨 Hiring: Principal Contact Center Platform Engineer 📍 Lake County, IL 🏢 Hybrid - 3 Days Onsite / Week ⏳ 6-Month Contract We're looking for a Principal Contact Center Platform Engineer to serve as the senior technical authority for enterprise contact center platforms, architecture, integrations, reliability, and modernization. 🔑 What You'll...

General information Job Posting Title Customer Service Representative – Crown Point, IN | On-site Date Tuesday, October 6, 2026 City Crown Point State IN Country United States Working time Full-time Description & Requirements Maximus is hiring a Customer Service Representative  for a full-time, onsite inbound call center role...

Capgemini Invent is seeking a Director, Service & Contact Center Transformation to lead technical sales and delivery for complex contact center modernization programs. You will guide architecture, migration, and optimization across platforms, ensuring business outcomes and strong client relationships.You will shape future-state roadmaps, advise executives on...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...

Cisco is seeking an AMER Partner Strategy & Acceleration Lead for Contact Center to drive executive engagement and accelerate partner-led growth across the Americas. You will architect partner programs, align with field teams, and push migrations to Webex Contact Center and AI Agent workflows.You will build JBPs, manage regional partner practices, and...

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities. Position SummaryAnswer calls in a courteous,...