amazon workforce jobs in New York

Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.Want to apply Read all...

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no...

Are you ready to take the helm of Amazon's Contingent Workforce Program?! Your strategic vision and experience influencing VMS operational excellence will help shape the future of our existing and growing program!As the Senior Program Manager, you'll own the operations and continuous improvement of the PATH contingent-workforce program and its underlying...

Principal Research Scientist, Amazon Connect Job ID: 10498973 | Amazon.com Services LLC Do you want to define the scientific direction for how a global contact-center network forecasts demand, schedules its workforce, and optimizes operations in real time? The Eliza team within Amazon Connect (FCS) is looking for a Principal Research Scientist with a deep...

Principal Research ScientistAWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and...

Accountabilities Analyze inbound call and web chat arrival patterns, seasonal trends, contact volumes, agent productivity, and contact center performance to identify operational trends and workforce optimization opportunities. Develop, maintain, and refine forecasts for inbound contact volumes and back-office workloads using historical data, seasonality,...

Full Stack Java Engineer — Workforce Management (WFM) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple...

We are seeking a Senior Program Manager to lead the strategy and execution of new customer-facing delivery offerings within Amazon's Sub-Same Day (SSD) delivery network. This role owns the end-to-end program lifecycle — from pilot design through network-wide scale — for initiatives that introduce new speed, precision, and scheduling capabilities to...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our...

Leidos Health and Services Sector currently has an opening for a Workforce Analyst to work remotely. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP)....

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the...

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed builder to drive the innovation and enhancement of the Private Pricing Program through the post-contract purchase experience. You will join the Private Pricing Programs and Experiences (3PX) team, within the...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to...

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organizations by using technology to improve customer and marketer experience. TAA is looking for a Tech Business Management Lead to drive and own the overall organization’s finance and business management function. As a...

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the PXT team, bringing expertise in leadership development, employee experience,...

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a talented, customer-obsessed, self-directed builder to drive the innovation and enhancement of the Private Pricing Program through the post-contract purchase experience. You will join the Private Pricing Programs and Experiences (3PX) team, within the...

Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met,...

The Social Marketing team focuses on ensuring the right content reaches the right customer wherever they are on social. We connect customers to relevant products through engaging, timely, and contextually meaningful experiences. We continuously evolve how products are discovered by translating customer behavior, trends, and platform dynamics into content...

Are you a skilled communicator who thrives on shaping narratives and building meaningful relationships with media professionals? We are seeking a high judgment, detail-oriented, creative, and results-driven communications professional for the Financial Communications team. In this role, you'll support internal and external communications activities related...