amazon workforce jobs in New York

Maximus is seeking an Analyst – Workforce Services to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. You will turn data into actionable staffing decisions that improve service levels, efficiency and customer experience in a fully remote role. The ideal candidate holds a Bachelor's degree...

Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.Essential Duties and...

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no...

Join Maximus as an Analyst - Workforce Services and help optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. We are seeking a detail-oriented professional who can turn data into actionable staffing decisions that improve service levels, efficiency, and customer experience.Essential Duties and...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

Are you ready to take the helm of Amazon's Contingent Workforce Program?! Your strategic vision and experience influencing VMS operational excellence will help shape the future of our existing and growing program!As the Senior Program Manager, you'll own the operations and continuous improvement of the PATH contingent-workforce program and its underlying...

OverviewA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.In this role you will drive enterprise-scale Workforce Management solutions, shaping forecasting, scheduling, and real-time adherence for contact centers. You’ll collaborate across Product, Ops, and QA to translate...

Do you want to define the scientific direction for how a global contact-center network forecasts demand, schedules its workforce, and optimizes operations in real time? The Eliza team within Amazon Connect (FCS) is looking for a Principal Research Scientist with a deep operations research specialization to set the research agenda in operations science —...

Innovation is at the core of what we do at Amazon Pharmacy. We are revolutionizing the pharmacy experience by removing barriers to medication access, providing transparent pricing and convenience, and delivering exceptional customer service. As we expand our network to become the world's safest and fastest pharmacy operation, we are seeking a Pharmacy...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple...

Principal Research Scientist, Amazon Connect Job ID: 10498973 | Amazon.com Services LLC Do you want to define the scientific direction for how a global contact-center network forecasts demand, schedules its workforce, and optimizes operations in real time? The Eliza team within Amazon Connect (FCS) is looking for a Principal Research Scientist with a deep...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our...

We are seeking a Senior Program Manager to lead the strategy and execution of new customer-facing delivery offerings within Amazon's Sub-Same Day (SSD) delivery network. This role owns the end-to-end program lifecycle — from pilot design through network-wide scale — for initiatives that introduce new speed, precision, and scheduling capabilities to...

Job Title: Senior / Principal Solution Architect – Contact Center Duration: Long term Job Type: C2C/W2/1099 Location: Remote Primary Skills: NICE CXone, Amazon Connect (AWS), Siera Role Overview We are looking for an experienced End-to-End Contact Center Solution Architect with deep expertise in NICE CXone, Siera and Amazon Connect to lead enterprise...

Role: Contact Center Architect Location: Remote Job Type: C2C/W2/1099 Rate: $90-$100 on C2C Must have skills: NICE CXone / Siera: ACD, Studio, IVR, digital channels, skills-based routing, APIs, recording, analytics, and workforce engagement management.Amazon Connect: Contact flows, routing profiles, queues, CCP, Contact Lens, Amazon Lex, and AWS...

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the...

Description Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from the ground up? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to...

Job Title: Manager, Programmatic Execution Location: New York, NY 10036 Duration: 9 Months Job Type: Temporary Assignment Work Type: Onsite Shift Timings: Mon - Fri (9am to 6pm) Pay Rate: $53.00 - $53.00/Hr Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our...

Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met,...