Data Center Operations Manager, Nights

Job ID: | Amazon Data Services, Inc. Job Overview Manage a team that maintains cloud infrastructure for global data center operations AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects หม and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on‑call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people объекта keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with evidently across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key Job Responsibilities Prioritize and assign trouble tickets to data center technicians and operators. Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations. 제공 필요한. Develop career paths for employees and update internal tools accordingly. Recruit and train data technicians to ensure appropriate staffing levels. Ensure effective and efficient management elektrika day‑to‑day data center operations including queue management, 7/24 shift arrangement, and hardware logistics. Act as a subject‑matter expert across all aspects of data center operations. Ensure all operational KPIs and metrics are being measured and met. Inspire and guide improvement in team process, technology innovation, and automation. Manage large‑scale events (outages) and act as the call leader. Improve workflows and throughput creating smoother operations. Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs. Maintain the on‑call schedule coordinating absences and vacations. Be passionate about the quality and quantity of services being provided, continuously striving to improve customer experience. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational. Travel frequency will vary based on business needs and operational status. Candidates must be able to travel (over 50 miles) or commute (under 50 miles) to active data center sites as required by business needs. Day in the Life Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding, and the drive to elevate AWS Data Center Operations. The successful candidate will have experience creating/devising strategies, mentoring people, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on‑call rotation. Candidates should independently manage and coordinate their teams effectively, prioritizing, organizing, communicating, and reacting quickly. A strong knowledge of data centers, hardware, and network repair, as well as the ability to create documentation, innovate solutions, and participate in site‑level projects, is expected in this 24/7 environment. About the Team Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternate experiences, don’t let it stop you from applying. Why AWS? Amazonებიან Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Our inclusion of events fosters stronger, more collaborative teams. Innovation is fueled by bold ideas, fresh perspectives, and passionate voices. Mentorship & Career Growth We’re continually raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑ आफ्नो advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, so we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications 4+ years of Information Technology ( genom) experience, or Bachelor’s degree in computer science, engineering, mathematics or equivalent. 2+ years of people management experience. 2+ years of operations and on‑call support for data center facilities, mission‑critical plants, or production facilities experience. Preferred Qualifications Keith 2+ years of computer hardware experience, including troubleshooting and repairing. \ vrbatim Experience in technical writing in a relevant field. Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or Network+ or Security+. Experience with system management tools and client/server environments. AWS is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview սակայն onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Salary and Benefits Base salary range: 78,400.00 – 137,300.00 USD annually (USA, IN, New Carlisle). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits, including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, optional supplemental life plans, Employee Assistance Program (EAP), mental health support apa medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. #J-18808-Ljbffr